Infoblox

Manager, Inside Sales

Infoblox$110K — $140K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of sales experience with a focus on team leadership or mentoring
  • Strong coaching abilities in sales fundamentals
  • Experience developing new or early-career sellers
  • Customer-centric approach to account management
  • Track record in expansion and renewal strategies
  • Proficient in sales tools like Salesforce and Clari
  • Experience with AI-powered sales technologies

Responsibilities

  • Hire and onboard new Inside Account Managers using structured enablement
  • Coach team on sales fundamentals and best practices
  • Model customer-centric behaviors for relationship management
  • Develop and own the expansion playbook for existing accounts
  • Conduct weekly forecast reviews and uphold Salesforce discipline
  • Drive revenue retention and expansion across existing customer base
  • Collaborate with cross-functional teams to support sales efforts

Benefits

  • Comprehensive health coverage, generous PTO, and flexible work options
  • Learning opportunities, career mobility programs, and leadership workshops
  • Sixteen paid volunteer hours annually and employee resource groups
  • Modern offices with EV charging and healthy snacks alongside social events
  • Charitable giving program with company match
Full Job Description
Job Description

Sales Manager, Inside Account Managers

We have an opportunity for a Sales Manager, Inside Account Managers. In this role, you will be responsible for building a high-performance sales culture focused on accountability, customer value, partner leverage, operational excellence, and predictable revenue growth. This role requires a hands-on sales leader with strong enterprise sales experience, the ability to develop talent, and a track record of exceeding goals in cybersecurity, networking, cloud, SaaS, infrastructure, or adjacent enterprise technology markets.

Be a Contributor - What You'll Do

The Manager of Inside Account Managers is a frontline sales leadership role responsible for building, coaching, and developing a team of 10 Inside AMs within Infoblox's Growth Segment. This team manages approximately 1,200+ existing customer accounts focused on renewals, expansion, and product adoption- not new logo acquisition. The majority of your reps will be early-career sellers transitioning from CDR, BDR, or renewals roles into full-cycle account ownership for the first time. This is a builder role- you're standing up a new team, creating the playbook, and developing raw talent into confident, customer-centric account managers.

What You'll Do
  • Hire, onboard, and ramp new Inside AMs through structured enablement programs, many of whom will be first-time account owners transitioning from support or overlay roles
  • Coach reps on sales fundamentals: discovery, objection handling, call structure, follow-up discipline, and pipeline hygiene
  • Model and teach customer-centric behavior - building touchpoint strategies, delivering value in every interaction, and owning the full customer relationship
  • Build and own the expansion playbook - identify triggers for Daybreak refresh, Threat Defense/Axur adoption, UDDI conversion, and Asset Insights attachment within the install base
  • Run weekly forecast reviews in Clari and enforce Salesforce discipline across the team
  • Drive net retention and expansion revenue targets across 1,200+ existing customer accounts
  • Partner with Solutions Architects, CDR's, Channel Account Managers, and BDRs to support your reps on deals
  • Build a culture of learning, accountability, and career progression - celebrate wins and create a safe environment for early-career sellers to develop
  • Incorporate AI-enabled tools into forecasting, pipeline inspection, opportunity management, account planning, and sales coaching
  • Establish best practices for responsible use of AI across account research, stakeholder mapping, customer engagement, and deal preparation


Be Prepared - What You Bring

  • 5+ years of sales experience with experience managing, being a team lead or mentor
  • Strong fundamentals coaching ability - can break down discovery, qualification, and deal progression into repeatable, teachable frameworks
  • Experience developing early-career or first-time sellers - comfortable with high-touch coaching, role plays, and building confidence from the ground up
  • Customer-centric mindset - understands how to grow an installed base through relationship management, not just transactional selling
  • Experience with expansion and renewal motions - cross-sell, upsell, refresh, and platform migration plays
  • Disciplined operator - can manage forecast accuracy, pipeline hygiene, and activity metrics across a 10-person team
  • Thrives on developing people, not just managing numbers
  • Comfort with sales tools such as Salesforce, Clari, Salesloft, and Highspot
  • Ability to leverage AI-powered technologies, analytics platforms, and data-driven insights to improve forecasting, pipeline quality, customer engagement, and seller productivity
  • Experience coaching teams on responsible use of AI for account research, stakeholder mapping, customer engagement, sales planning, and operational execution


Be Successful - Your Path

First 90 Days

  • Assess the strengths and development opportunities across the district sales team
  • Learn Infoblox's value proposition, key customer use cases, value drivers, competitive positioning, and sales methodologies
  • Build a district SWOT analysis identifying growth opportunities, competitive threats, whitespace potential, and execution priorities
  • Establish a consistent operating cadence around pipeline reviews, forecasting, deal inspection, account planning, and coaching
  • Build strong relationships with key enterprise customers, partners, and internal stakeholders
  • Participate in customer and prospect meetings to understand market dynamics, account strategy, expansion opportunities, and sales effectiveness


Six Months

  • Improve team performance through coaching, talent development, hiring, and sales inspection
  • Establish strong forecast discipline, pipeline accountability, and enterprise account planning across the district
  • Implement plans that capitalize on new logo and expansion opportunities while mitigating competitive threats and execution risks
  • Strengthen collaboration with Channel, Marketing, Sales Engineering, Customer Success, Professional Services, and Revenue Operations teams
  • Improve pipeline quality, opportunity progression, account expansion, partner leverage, and overall sales execution consistency


One Year

  • Consistently meet or exceed district bookings, pipeline, new logo, and enterprise growth targets
  • Build a high-performing and accountable enterprise sales culture across the district
  • Develop stronger enterprise sellers through coaching, enablement, performance management, and leadership discipline
  • Establish predictable forecasting and scalable operating rhythms that support long-term growth
  • Expand Infoblox's footprint across strategic enterprise accounts throughout the assigned district
  • Improve seller productivity, customer engagement, and district-level sales execution


Belong- Your Community

Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you'll grow and belong here.

Be Rewarded - Benefits That Help You Grow, Thrive, Belong

  • Comprehensive health coverage, generous PTO, and flexible work options
  • Learning opportunities, career-mobility programs, and leadership workshops
  • Sixteen paid volunteer hours each year, global employee resource groups, and a "No Jerks" policy that keeps collaboration healthy
  • Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations
  • Charitable Giving Program supported by Company Match
  • We practice pay transparency and reward performance. Offers reflect role location, internal equity, experience, skills, education, and certifications. Base salary for this position: $110,000 - 140,000 plus bonus or commissions


Ready to Be the Difference?

#LI - Remote

#LI - RC1

About Infoblox

Infoblox delivers Secure Cloud-Managed Network Services, bringing next-level security, reliability and automation to cloud and hybrid systems, managed through a single pane of glass. Infoblox has 8,000 customers, including 350 of the Fortune 500, and claims to be the market leader in DNS, DHCP, and IP address management (DDI). Infoblox solutions help businesses automate complex network control functions to reduce costs, increase security and maximize uptime. Infoblox is headquartered in Santa Clara, California, and has operations in over 25 countries.
Learn more about Infoblox
Size
1,100 employees
Industry
Founded
2015

Similar Jobs

More Jobs at Infoblox

More Information Technology Jobs

Find similar Manager, Inside Sales jobs: