Wave

Manager, Inside Plant (ISP)

Wave$90K — $120K *
Telecommunications & Hardware
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering or related field, or equivalent work experience
  • 8+ years of engineering experience
  • 2+ years of management or supervisory experience
  • 2+ years of project management experience
  • Valid Driver's License with a safe driving record
  • Strong knowledge of Spectrum products, HFC and related technologies
  • Familiarity with FCC compliance and applicable safety regulations

Responsibilities

  • Lead the Inside Plant Operations team for effective execution of operational practices
  • Manage critical infrastructure design, installation, and maintenance of transport technologies
  • Oversee program reception and distribution using coaxial and fiber optic systems
  • Support enterprise end-user activations and manage on-call rotations
  • Participate in capex/opex budgeting and forecasting
  • Conduct performance management and oversee the employee lifecycle
  • Ensure compliance with safety and operational standards in a 24x7 environment

Benefits

  • Comprehensive pay and benefits package
  • Support for employee well-being at every stage of life
  • Opportunities for career advancement and skill development
  • Dynamic work environment that fosters collaboration
  • Engagement in a fast-paced industry with continuous learning opportunities
Full Job Description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you ready to lead Spectrum's Inside Plant Operations staff and facilities? As the Manager, ISP you will oversee disciplined operational practices, strategic planning, and cross-functional collaboration. You will manage staff responsible for the reception, and distribution of off-air transport programming utilizing coaxial cable, and fiber optic transmission technologies. You will manage all critical infrastructure design and installation. This includes the installation, construction, operation, and repair of all equipment associated with the headend, hub, colocations and optical transport network (OTN) facilities. Support enterprise end user turn up and activations and manage on-call rotation as necessary.

How You'll Make an Impact
  • Ensure structured, consistent, and disciplined execution of work tasks
  • Maintain support and upgrade critical infrastructure hardware, including but not limited to AC/DC power systems, HVAC systems and fire suppression
  • Participate in preparing and executing capex/opex forecasting
  • Responsible for employee lifecycle, including performance management of staff

Working Conditions
  • Work in a 24x7, fast-paced environment
  • Exposure to continuous moderate noise


What You'll Bring to Spectrum
Required Qualifications

Education
  • Bachelor's degree in engineering or related field, and / or equivalent work experience

Experience
  • 8+ years engineering experience
  • 2+ years management / supervisory experience
  • 2+ years project management experience

License
  • Must possess and maintain a valid Driver's License with a safe driving record

Skills
  • Knowledge of Spectrum products and services and HFC
  • Ability to handle multiple projects, tasks, make decisions, and solve
  • problems while working under pressure
  • Ability to supervise and motivate others
  • Ability to use personal computer and software applications
  • Knowledge of all FCC compliance reports and other rules and regulations
  • Demonstrated understanding of applicable local, state, federal, and OSHA rules and regulations
  • Demonstrated understanding of HVAC and power distribution systems
  • Knowledge of Analog Transmission Line Theory, Electronic theory, Federal Communications Commission regulations, Fiber Optic theory, National Electric Code and National Electric Safety Code

Preferred Qualifications
  • Knowledge of critical facility construction/maintenance

#LI-CJ1
EIP505 2026-77114 2026

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Founded
2011

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