Smithfield Foods

Manager, Information Technology

Smithfield Foods$90K — $120K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Information Systems, Management Information Systems, Computer Science, Business, or related field
  • 5+ years of relevant IT experience or equivalent education/experience
  • Strong knowledge of software and systems delivery lifecycle
  • Experience in an SAP Finance and Accounting environment
  • 2+ years of team management/development experience
  • Demonstrated analytical and problem-solving skills
  • Strong communication skills to engage peers and leadership

Responsibilities

  • Oversee application support processes and drive improvements
  • Build trusted relationships with internal and external partners
  • Ensure applications comply with governance protocols
  • Collaborate with teams to maintain system stability and integration
  • Provide updates on system performance and issues
  • Drive process improvements through metrics and automation
  • Lead response efforts during outages and performance issues
  • Apply project management practices to prioritize tasks

Benefits

  • Relocation package available
Full Job Description

If you are currently employed at Smithfield, please log into Workday and submit your application through the Jobs Hub.

THE VALUE YOU’LL BRING:

The position summary states the general nature and purpose of the job. Overall accountabilities are defined in this section.

Are you an IT professional ready to make an impact in a fast-paced, transformational environment? At Smithfield Foods, one of the nation’s leading consumer packaged goods companies, we’re seeking a Manager, Information Technology to lead initiatives that deliver innovative, business-focused technology solutions. In this role, you will drive strategies that support growth, strengthen operations, and enhance efficiency, all while fostering a culture of collaboration, creativity, and continuous improvement. Join us and use your expertise to help shape the future of technology at Smithfield Foods while making a difference for our people, our customers, and the communities we serve.

WHAT YOU’LL DO:

The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned.

  • Application Management: Oversee application supportability and stability, managing day-to-day support processes and serving as the single point of contact to drive process improvements, innovation, and operational maturity.

  • Partnership & Collaboration: Build and sustain trusted relationships with internal and external partners, providing guidance on application transition, support strategies, and integration with business operations.

  • Governance & Best Practices: Ensure application environments are governed by documented protocols and procedures, including change, release, problem, and incident management.

  • Systems Integration: Partner with Integration, Plant Systems, Warehouse Management, SAP Basis, and Application Development teams to ensure systems are stable, properly interfaced, and changes are tested and released in line with business requirements.

  • Communication & Coordination: Provide regular updates on open requests and system performance issues, coordinating resources for design, testing, and implementation while keeping stakeholders informed of progress and business impacts.

  • Continuous Improvement: Drive process improvement through the use of metrics and automation, implement proactive monitoring practices, and identify opportunities to enhance system tools and processes.

  • Incident & Issue Resolution: Lead application support response during outages or performance issues, coordinating proactive resolution efforts and communicating impacts and resolutions with transparency.

  • Project & Resource Management: Apply project management discipline to prioritize workstreams, allocate resources, meet timelines, and provide consistent status reporting to leadership and stakeholders.

  • Strategic Planning: Collaborate with cross-functional teams to develop annual plans that align business goals with IT application support functions, ensuring sustainable integration of applications across portfolios.

  • Leadership: Drives a positive employee experience through leadership by way of employee development and coaching.

WHAT WE’RE SEEKING:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.

  • Education & Experience: Bachelor’s degree from an accredited four-year college or university in Computer Information Systems, Management Information Systems, Computer Science, Business, or a related field, and 5+ years of relevant IT experience; or an equivalent combination of education and experience.

  • Technical Expertise: Strong knowledge of IT software and systems delivery lifecycle from design and development through deployment and support. Experience in technical delivery in an SAP Finance and Accounting environment with a focus on Record to Report and BW/BPC for analytics and reporting experience.

  • Leadership & Management: 2+ years of demonstrated experience in team management/development or project leadership. Proven ability to lead teams in complex, matrixed environments, driving operational excellence while managing under conditions of ambiguity and uncertainty. Skilled at facilitating change, developing talent, and fostering a culture of continuous improvement.

  • Analytical & Problem-Solving: Demonstrated ability to assess system capabilities, troubleshoot effectively, and implement improvements that enhance performance, efficiency, and reliability.

  • Financial System Knowledge: General Ledger, Controlling, Profit Center Accounting, Accounts Receivable, Accounts Payable, Fixed Asset, Treasury, Tax, Blackline, Basware, High-Radius, Consolidations and Financial Reporting, and leading multiple cross-functional integrations with SD and Operations.

  • Communication & Collaboration: Strong verbal and written communication skills, with the ability to engage and influence peers, cross-functional teams, and executive leadership. Adept at building strong partnerships across organizational boundaries.

  • Project Management: Hands-on experience applying project management practices to prioritize initiatives, allocate resources, and deliver high-quality results on time and within scope.

  • Team & Culture Fit: Respectful, approachable, and team-oriented leader who thrives in fast-paced, dynamic environments while building strong working relationships and promoting a positive workplace culture.

OTHER SKILLS THAT MAKE YOU STAND OUT:

  • Prior IT leadership experience with a focus on application support is preferred.

Relocation Package Available Yes

About Smithfield Foods

Smithfield Foods is a meat processing company that produces and markets a variety of fresh and packaged meats. The company was founded in 1936 and is headquartered in Smithfield, Virginia. Smithfield Foods operates in the United States and internationally, and its products are sold under a number of well-known brands. The company is committed to sustainability and has implemented a number of initiatives to reduce its environmental impact. Smithfield Foods is a subsidiary of WH Group, a Chinese meat processing company.
Learn more about Smithfield Foods
Size
54,000 employees
Industry
Founded
1936

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