Job DescriptionJob Summary:Walgreens Retail Media Network is looking for a Manager, In-Store Media to support the day-to-day management and growth of our in-store media partner portfolio. This role will manage relationships with five external in-store media partners, ensuring campaigns, reporting, channel launches, and operational initiatives are executed effectively and efficiently.
The Manager will serve as the primary point of coordination between external partners, the Client Services team, and other internal stakeholders. This person will be responsible for keeping projects on track, facilitating communication across stakeholders, leading partner and internal status meetings, proactively escalating risks and issues, and ensuring teams have the information and tools needed to support the in-store media business.
A key focus of this role will be supporting the launch of digital in-store screens, including managing timelines and partnering with vendors to develop marketing materials and establish operational ways of working. In addition to supporting this strategic initiative, the Manager will oversee the day-to-day operations of the in-store media partner portfolio, including maintaining sales materials, managing revenue reporting and pipeline updates, facilitating communication across stakeholders, and identifying process improvements that make it easier for teams to sell, activate, and measure in-store media programs.
The ideal candidate is highly organized, proactive, and skilled at managing relationships across internal teams and external partners. Experience in in-store media, retail media, vendor management, project management, or sales support is preferred.
Job Responsibilities:- Develops and executes operational activities that have moderate to significant impact on the direction of the specified functional area of eCommerce and/or the organization, and may include responsibilities in the area of Digital Merchandising, Operations, Photo, eHealth, User Experience, Strategy, or Marketing, such as:
- Developing the highly- complex or industry- approaches to drive the development of broad reaching programs/designs.
- Defining, deploying and institutionalizing functional area research approaches and related knowledge bases.
- Forecasting and assessing industry trends and their impact on designs and methods of the specified functional area.
- Establishing research guidelines, best practices and standards.
- Analyzing, summarizing and presenting results to functional teams and decision makers.
- Serving on the of the specified functional area team for strategically important initiatives.
- Developing programs that establish and enhance standards.
- Interpreting highly complex results and analyzing trends.
- Identifying and establishing relationships with internal/external partners.
- Performs as the subject matter expert for the specified functional area and may become actively involved, as required, to meet schedules and resolve problems highly complex in nature.
- Develops and highly complex programs that establish and enhance standards. Develops the specifications of highly complex projects and may perform as implementation project lead. Develops and implements improvements to processes, as necessary.
- Determines business approaches and/or develops major new technical tools.
- Shares highly complex information related to areas of expertise and/or to gain acceptance of new or enhanced business solutions. Evangelizes new ideas / solutions to gain acceptance from a wide range of audiences.
- Develops business approaches and new or enhanced processes.
- Guides and mentors a wide range of audiences. May provide subject matter expertise to the business. May participate in teaching and training members of the work team.
External Basic Qualifications- Bachelor's degree and at least 6 years of experience in Merchandising, Marketing, eCommerce, Strategy, Healthcare, Analytics, Finance, and/or Operations OR High school / GED and at least 9 years of experience in Merchandising, Marketing, eCommerce, Strategy, Healthcare, Analytics, Finance, and/or Operations.
- Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.
- Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
- Experience identifying operational issues and recommending and implementing strategies to resolve problems.
- Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
- Experience leading cross-functional teams.
- Experience developing and delivering presentations to various audience levels within an organization.
- At least 1 year of direct leadership, indirect leadership and/or cross-functional team leadership.
- Willing to travel up to 10% of the time for business purposes (within state and out of state).
Preferred Qualifications- Experience in in-store media, retail media, shopper marketing, vendor management, digital media agency or related fields.
- Strong project management and organizational skills.
- Ability to manage multiple external partners and competing priorities.
- Comfortable working cross-functionally with sales, client services, operations, and vendor teams.
- Strong written and verbal communication skills.
- Experience supporting media launches, sales enablement, reporting, or campaign operations is a plus.
