American Red Cross

Manager, Immunohematology Reference Lab

American Red Cross$145K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a Biological Science or related field required.
  • Must have California CLS, CIS, or BB; ability to obtain CA CLS is essential.
  • SBB certification is highly preferred.
  • Minimum of 6 years of directly related laboratory experience needed.
  • At least 2 years of high-complexity immunohematology testing experience required.
  • 3-5 years of leadership/management experience in an IRL or comparable hospital setting preferred.
  • IRL-specific experience of 3-5+ years is ideal.

Responsibilities

  • Manage laboratory staff including hiring, training, and evaluating for optimal team performance.
  • Oversee budgetary processes and approve reagent and equipment purchases when necessary.
  • Serve as a resource for supervisors on complex technical issues within the laboratory.
  • Coordinate installation of new tests ensuring compliance with regulations and quality control.
  • Ensure training for laboratory staff meets established guidelines and compliance standards.
  • Recognize and resolve testing irregularities promptly.
  • Maintain departmental procedure manuals and perform GMP-related manufacturing duties.

Benefits

  • Medical, Dental, and Vision plans provided.
  • Health Spending and Flexible Spending Accounts available.
  • PTO starting at 15 days annually, varying by role and tenure.
  • 11 paid holidays including six core and five floating holidays.
  • 401K with up to 6% match offered.
  • Paid Family Leave included.
  • Employee Assistance Program available.
  • Disability and insurance coverage for both short and long term.
Full Job Description
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Job Description:

Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):

Responsibilities:
  • Manage laboratory staff including, but not limited to, staff resource planning, hiring, training, coaching, evaluating, and disciplining to ensure a well-qualified team and to enhance operational success. In conjunction with the Medical Director, provide guidance to ensure appropriate patient care.
  • May oversee planning process and ensure that long range goals are established for laboratory supervisory staff.
  • May be responsible for managing the budgetary process and approving reagent and equipment purchases.
  • Serve as a resource for supervisors for complex technical issues. Ensure IRL participation in the American Rare Donor Program and Diagnostics Manufacturing Division.
  • Coordinate the installation of new or revised tests and procedures, ensuring appropriate quality control in accordance with SOPs, CFR, and OSHA regulations. Ensure compliance with all state and federal regulations, AABB/ASHI standards, ARCBS directives and regional policies and procedures in all areas of responsibility, as well as initiate actions to foster a quality driven environment.
  • Ensure laboratory training is completed in compliance with established guidelines.
  • May perform and interpret basic and complex donor and/or patient testing procedures and complete required quality control, as appropriate to state and federal regulations.
  • Recognize testing irregularities, identify the cause, determine the solution, and resolve the problem.
  • May write, organize, and maintain departmental procedure manual.
  • May perform manufacturing duties to include labeling and verification of special blood products utilizing procedures in adherence to good manufacturing practices (GMP).
  • May be responsible for the accuracy of computer and physical blood component inventories.


The salary range for this position starts at $145,000/year

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

This job will be posted for a minimum of five day and extended if the applicant pool needs to be expanded.

This role may be eligible for relocation assistance

WHAT YOU NEED TO SUCCEED:

Education & Licensure:
  • Education and Licensure: Bachelor's degree in a Biological Science or related field. Must Be CA CLS, CIS, or BB; must have the ability to obtain a CA CLS
  • SBB highly preferred

Experience:
  • Minimum 6 years of directly related laboratory experience
  • At least 2 years in high-complexity immunohematology testing
  • 3-5 years of leadership/management experience within an IRL or comparable hospital setting strongly preferred
  • Ideal candidate will have 3-5+ years of IRL-specific experience


Skills & Leadership Competencies
  • Proven ability to lead through change and rebuild team culture
  • Strong communication, interpersonal, and conflict-resolution skills
  • Demonstrated customer focus with a commitment to service excellence
  • Ability to influence, engage, and align teams toward shared goals
  • Effective presentation skills for diverse audiences
  • Active listener who values diverse perspectives
  • Strong organizational skills with the ability to prioritize and remove obstacles
  • Collaborative team player with a solutions-oriented mindset.
  • Travel: This position will be expected to travel nationally.


BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

Apply now! Joining our team will provide you with the opportunity to
make your career a force for good!

About American Red Cross

The American Red Cross is a humanitarian organization that provides emergency assistance, disaster relief, and education inside the United States. It is the designated US affiliate of the International Federation of Red Cross and Red Crescent Societies. The organization was founded in 1881 and is headquartered in Washington, D.C.
Learn more about American Red Cross
Size
20,000 employees
Industry
Founded
1881

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