Job Summary Manages the operation, monitoring and maintenance of assigned facilities and related systems to include: HVAC (heating, ventilation and air conditioning) Plumbing and Electrical Systems. Plans and oversees the delivery of service to customers.
Essential Duties
- Manages, coaches, and develops direct reports to achieve performance goals and company objectives. Monitors the performance of assigned area staff including any permanent subcontractors. Fosters a positive work environment and ensures adherence to company policies among assigned Partners. Conducts timely, complete and meaningful performance management conversations.
- Serves as a leader and primary technical resource in area of expertise. Acts as the point of contact for customers on site.
- Plans and oversees the delivery of service to customers, both with actual hands-on work, and as a trainer for direct reports, client’s staff and other contractors to assure delivery of defined services. Responds to facility service work orders from building occupants. Monitors, checks and evaluates the completion of major repairs and in-depth planned maintenance. Ensures all shifts are covered and performs operational duties as required to assure contract compliance.
- Collaborates with emergency services including police, fire, and other response teams to safeguard company property and employees during emergency calls.
- Keeps records of safety, health and environmental issues each working day. Ensures the work crew follows all company and customer safety practices and fully utilizes assigned Personal Protective Equipment each workday. Reports and investigates near misses and incident/accidents on the project site.
- Performs a monthly quality and safety walk-through of the entire site with a customer direct report or as needed. Works with the designated Site Safety Technician to initiate safety topics and ensure bi-weekly safety meetings are conducted and that the required attendance sheets are completed and on file. Performs a minimum of two safety observations a month.
- Reads and provides interpretations to all compliance requirements, blueprints, schematics, O&M manuals and specifications to ensure standardization of work.
- Acts on opportunities for improving customer systems.
Minimum Requirements
High School diploma or GED equivalent is required.
Bachelor’s Degree in Facilities Management or a related field is preferred.
Minimum of 5-7 years of relevant experience.
Proven experience as Facilities Manager or relevant position.
Well-versed in technical/engineering operations and facilities management best practices.
Excellent verbal and written communication skills.
Excellent organizational, presentation and leadership skills.
Strong negotiation and influencing skills.
Good analytical/critical thinking.
