Job DescriptionNavy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.Leads a team responsible for supporting the delivery of enterprise technology programs and projects by managing technical workstreams, coordinating cross-functional teams, and ensuring alignment with program and project goals. Translates technical objectives and project goals into executable plans, monitors progress against milestones and standards, and manages dependencies and risks. Partners with engineering, product, technology, and business teams to resolve issues, support delivery excellence, and drive operational improvements. Develops and mentors team members, promoting adoption of delivery best practices and continuous improvement. Reports to a Manager II or higher.
Responsibilities- Manage the execution of technical program and project workstreams that support enterprise technology initiatives and IT/infrastructure projects
- Translate technical objectives and project goals into detailed plans, timelines, deliverables, and resource assignments for assigned teams
- Coordinate cross-functional technical activities, monitor progress, and ensure adherence to governance standards
- Collaborate with engineering, product, technology, business teams, and vendors to manage dependencies, resolve issues, and support successful delivery
- Apply technical management tools and methodologies to track performance and report on outcomes/status
- Identify and implement improvements in technical delivery, team collaboration, stakeholder engagement, and execution efficiency
- Lead and coach a team of technical analysts, coordinators, or specialists, supporting their development and performance
- Serve as a liaison between technical leadership and delivery teams to ensure alignment and execution continuity
- Monitor risks, issues, and dependencies within assigned workstreams; escalate and support mitigation strategies
- Promote a culture of technical excellence, innovation, accountability, and continuous improvement
- Support the implementation of technical management standards and contribute to functional enhancements
- Ensure compliance with internal controls, technical standards, IT governance, and delivery expectations
- May perform other duties as assigned
Qualifications- 5+ years of work experience in technical program management, technical project management, or related experience, including cross-functional or enterprise initiatives and managing complex, multi-project environments
- 1+ years of management experience leading technical teams, programs, or projects
- Broad knowledge of technical program and project management practices and the ability to apply them to cross-functional technology initiatives and IT/infrastructure projects using frameworks such as Agile and Waterfall
- Experience leading and managing technical workstreams and teams that support enterprise programs, digital transformation efforts, and technology projects
- Proven ability to translate technical goals and objectives into structured plans, execution timelines, and resource assignments
- Experience managing reporting, risk tracking, stakeholder communications, analytics, and vendor/third-party deliverables in technical environments
- Strong leadership skills in coordinating engineering and technical teams, resolving execution challenges, and aligning deliverables with business needs
- Skill in facilitating technical reviews, sprint planning, retrospectives, meetings, and preparing documentation, dashboards, and executive summaries
- Understanding of systems architecture, IT/business process improvement, change management, and stakeholder engagement in technical contexts
- Advanced skill in using tools (e.g., Jira, Confluence, Power BI, Tableau, ServiceNow) to manage performance, track progress, and generate insights
- Ability to manage multiple technical initiatives/projects and ensure timely delivery of milestones while adapting to evolving business needs
- Bachelor's degree in Information Technology, Computer Science, Business Administration, Program Management, Project Management, or related field, or equivalent combination of education, training, and experience
Desired Qualifications- Master's degree in Information Technology, Business Administration, or related field, or equivalent combination of education and experience
- Professional Certifications (e.g., PMP, PMI-ACP, PgMP, SAFe Program Consultant, ITIL, or Cloud (AWS/Azure) certifications)
- Training or coursework in leadership, business strategy, or organizational change
- Familiarity with tools such as Jira, Confluence, Trello, ServiceNow, or MS Project
Additional Information Hours:- Monday - Friday, 8:00AM - 4:30PM
Location: - 820 Follin Lane, Vienna, VA 22180
- 5510 Heritage Oaks Drive, Pensacola, FL 32526
- 141 Security Drive, Winchester, VA 22602
