Anticipated End Date:2026-06-06
Position Title:Manager I Learning (BioPlus Specialty Pharmacy)
Job Description:Manager I Learning
LOCATION: Lake Mary, FL is the preferred location. Alternate locations of Indianapolis, St. Louis, or Las Vegas may be considered. You are required to be in the office 3x per week.HOURS: General business hours, Monday through Friday.TRAVEL: Occasional travel may be required.Hybrid 2: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.
The Manager I Learning is responsible for ensuring successful implementation of high-quality performance solutions to the company and/or specific clients.
Primary duties may include, but are not limited to:
- Manages a team of Learning & Development associates responsible for the delivery of learning solutions to meet client needs and objectives.
- Consults with clients to understand strategic objectives.
- Oversees the consistent practice of performance consulting with clients to identify the root causes of performance gaps.
- Ensures alignment of local efforts with Enterprise strategic objectives.
- Oversees the formulation of teaching outlines, instructional methods, and/or teaching aids.
- Ensures courses and other educational information support the overall business objectives.
- Oversees the utilization of performance consulting skills in the development of training materials for associates.
- May conduct training sessions for clients or Learning & Development associates.
- Oversees the implementation of effective training feedback mechanisms to improve training programs and to assess the impact of the investment made in training.
- Partners with the Director to develop and implement market or business segment training strategy that aligns with the departmental/enterprise Learning & Development strategy.
- Hires, trains, coaches, counsels, and evaluates performance of direct reports.
Required Qualifications- Requires BA/BS degree in education, communication, business management, organizational effectiveness or related field, and a minimum of 4 years management and/or leadership experience and minimum of 5 years training experience; or any combination of education and experience, which would provide an equivalent background.
Preferred Qualifications- Prior L&D experience (both training and curriculum design) are a must for this role!
- 4+ years of experience working in a call center is a must!
- Pharmacy or healthcare setting is highly preferred.
- You must have a thorough understanding of implementing training programs that span multiple lines of business.
- You must be comfortable training and presenting to large groups, and have an excellent understanding of adult learning principles.
- Previous project management experience.
- Experience with change management.
Job Level:Manager
Workshift:1st Shift (United States of America)
Job Family:EDT > Training
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words - the job is posted until 3/13, not through 3/13.
