Datadog

Manager I, Engineering - Onboarding Growth

Datadog$187K — $240K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of people management experience in software engineering or related fields.
  • Experience managing full stack development teams.
  • Strong verbal and written communication skills tailored for clear feedback and guidance.
  • Customer-focused approach with a knack for rapid feature development and iterations.
  • Passion for experimentation, leveraging data to drive decisions.
  • Strong sense of ownership over the team's output.

Responsibilities

  • Collaborate with Product Management and Design to plan onboarding projects.
  • Mentor and develop engineers of varying skill levels.
  • Facilitate effective communication and design best practices across teams.
  • Develop UX features to enhance onboarding and trial experiences through experimentation.
  • Utilize data to create personalized onboarding experiences.
  • Partner with product teams to ensure top-tier user experiences for new customers.
  • Implement AI-assisted setup solutions for seamless initial setups.
  • Analyze user behavior through analytics to refine product UX.

Benefits

  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP).
  • Continuous professional development and clear career pathing opportunities.
  • Intradepartmental mentor and buddy program for networking purposes.
  • An inclusive company culture with opportunities to join Community Guilds.
  • Participation in Inclusion Talks, featuring internal discussions on diversity.
  • Global mental health benefits available for employees and dependents age 6+.
  • Comprehensive and competitive global benefit offerings.
Full Job Description
Manager I, Engineering - Onboarding Growth

This Engineering Manager will lead the Onboarding team within the Shared Capabilities organization, setting product direction, and coaching and developing team members. They will staff and drive projects that drive new users to adopt Datadog in their organizations. From the first time a new user signs up for a Datadog trial, this team is responsible for making sure they have a world class setup and onboarding experience, and can realize the full value of Datadog in their organization. Onboarding owns the "front door" of Datadog, the very first experience new users and prospective customers encounter. This work is extremely important to company success - improving our onboarding process directly impacts new users ability to find value with Datadog quickly. This role also involves close partnerships with other product teams to deeply understand customer needs and deliver compelling first-time user experiences

What You'll Do:
  • Work with Product Management and Design to plan and staff projects for the Onboarding Growth team
  • Coach and develop engineers at various levels
  • Ensure strong cross-team communication and design best practices around project management, code review, architecture patterns, and more
  • Build UX features to streamline the onboarding and trial experience through rapid experimentation
  • Build out data platforms and use that data to personalize the onboarding experience for each user
  • Work directly with product teams to ensure each product has a best in class new user experience
  • Create AI-assisted setup options to make sure initial setup "just works" out of the box
  • Champion the use of analytics data to analyze user behaviour and apply those insights to product UX

Who You Are:
  • At least 2 years of people management experience in a software engineering or similar setting
  • Experience managing full stack development teams
  • Excellent communication skills, including at delivering clear, actionable, and empathetic feedback
  • Product-oriented: you put solving customer problems first and know how to ship features quickly and iterate on them
  • Passionate about experimentation and using data to drive decisions
  • Demonstrated sense of ownership over your team's work

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • Intradepartmental mentor and buddy program for in-house networking
  • An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
  • Access to Inclusion Talks, our Internal panel discussions
  • Free, global mental health benefits for employees and dependents age 6+
  • Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:

$187,000-$240,000 USD

About Datadog

Datadog is a monitoring and analytics platform for cloud-scale infrastructure and applications. The company was founded in 2010 by Olivier Pomel and Alexis Lê-Quôc and is headquartered in New York City. Datadog's platform assists organizations in improving agility, increasing efficiency, and providing end-to-end visibility across dynamic or high-scale infrastructures. The company's SaaS-based data analytics platform integrates and automates infrastructure monitoring, application performance monitoring, and log management to provide unified, real-time observability of customers' entire technology stack. Datadog's customers include Airbnb, Twilio, and The Washington Post.
Learn more about Datadog
Size
3,200 employees
Market Cap
$22.5 billion
Industry
Net Income
-$24.5 million
Founded
2010
Revenue
$603.4 million
NASDAQ

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