Primary Location

Department

Shift

Schedule

Weekly Hours

FTE

Employee Status

*Expected Starting Pay Range

*Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, oncall, or weekend differentials) and benefits may apply.Annual pay may vary based on FTE status.

The HR Operations Manager is a proactive, strategic leader who builds effective systems, develops people, leverages data to drive decisions, and delivers high-quality operational outcomes. They anticipate risks, solve root-cause issues, create accountability, and continuously improve services while serving as a trusted advisor and role model for excellence, collaboration, and leadership.

JOB RESPONSIBILITIES

• People Planning and Performance-Provides work direction to staff aligned with the tactical and strategic objectives of the department. Elevates team members thinking and understanding of the field by infusing best practice knowledge into the work. Manages the selection, development, and coaching of team members. Ensure that job requirements and goals for each position are clear to employees and that Medical Center initiatives, priorities, standards, and policies are effectively communicated and understood.

• Team Leadership-Provide leadership to team members in completion of initiatives, projects or programs. Collaborate with appropriate teams or individuals to plan, implement, and/or evaluate services.

• Program Management-Understand the business and operational functions supported by HR. Keep up to date on business operational practices and use this knowledge to inform HR operations strategies and decisions. Design, develop and implement policies and procedures which will support the single point of contact model for clients, increase the efficiency of the department, and ensure its compliance with CCHMC policies and procedures. Partner with the HRIS Team to automate processes wherever possible.. Serve as an expert resource to managers and employees about human resource programs. Develop, maintain and deliver effective communications to managers and employees. Consult with HR staff and managers and provide guidance. Coordinate and participate in educational training and updates for Human Resources staff.

• Financial Management-Assist with fiscal responsibilities of the department as requested. Monitor budget expenditures; identify and research variances/problems. Assist in tracking and monitoring expense and allocations. Provide applicable reports. Research information for major purchases. May assist with annual budget preparation.

• Compliance-Ensure consistent human resource policy application, review and implementation consistent with organizational strategy and direction. Analyze trends, recommend and implement solutions to human resource issues. Monitor and ensure consistency of employment related practices organization wide. Maintain current knowledge of laws and regulations related to human resource management.

Provides leadership for a team.

JOB QUALIFICATIONS

• Bachelor's degree in a related field

• 5+ years of work experience in a related job discipline