Job DescriptionReporting to the Vice-President, People & Organization, the Manager, HR Administration and Benefits oversees the administrative components of human resources management and the operational management of employee benefits. This individual ensures compliance of both plans and files, while implementing optimized administrative processes across all areas. Finally, they guide and support the optimal use of the HRIS.
Supervision of Administrative Activities- Oversee and guide administrative activities related to HR file and data management.
- Optimize administrative processes and ensure compliance of documentation and procedures.
- Ensure rigorous tracking and follow-up of work permits.
- Develop practices that ensure process compliance and data accuracy.
- Lead continuous process improvement and HRIS optimization.
- Develop, track, and support HR KPIs.
Full Management of Group Benefits- Administer enrollment and full management of employee benefits, including tracking information for dependents and spouses/significant others.
- Manage group insurance contracts and policies (including RBC) and healthcare plans for foreign workers (Cowan and Aetna).
- Process benefit and disability claims (short and long-term), ensuring the timely submission of forms (Client and Physician statements) to the insurer (e.g., RBC) to expedite the process.
- Administer the Voluntary Retirement Savings Plan (VRSP) through National Bank Trust.
- Manage the Take Command platform for US-based employees.
Occupational Health and Safety (OHS / Workers' Compensation)- Administer compensation claims (work-related accidents or occupational illnesses).
- Ensure rigorous follow-up on all compensation claims.
- Produce the statistics and reports required by the CNESST.
Annual Compensation Management Process- Prepare files and documentation for the annual salary review process.
- Actively participate in job evaluations.
- Validate the accuracy of compensation data.
- Maintain the job registry.
HRIS- Implement and lead system audits.
- Lead any HRIS modification or optimization projects.
Job Requirements- Bachelor's degree in Law, Economics, or Business Administration.
- 8 to 10 years of HR administrative experience, preferably in a large company (compliance, file management, compensation, HRIS).
- Excellent knowledge of Quebec Labour Standards (Normes du travail).
- Strong expertise in group benefits management.
- Proficiency in occupational health and safety (OHS) files.
- Proficiency with IT tools (Google Workspace, Microsoft Office, and HRIS).
- Experience in process optimization is an asset (Compliance).
- International experience is an asset.
- Strong analytical mindset and high rigor.
- Excellent communication skills.
- Results-oriented.
- Bilingualism (French and English) is essential for internal collaboration with local and international employees.
