Role Scope: The Growth team focuses on amplifying the impact of the PACE model of care by educating and expanding access to the program. Our team manages the end-to-end process of identifying, attracting, engaging with, assessing, and enrolling new participants.

The Manager, Growth Strategy & Operations, will help launch new markets and strengthen the operational backbone that supports the team's mission. Reporting into Growth Strategy & Ops leadership, this role pairs on-the-ground launch support with the development of repeatable playbooks, enablement resources, and change management practices that allow Growth Outreach & Enrollment to scale smoothly as Habitat Health expands across markets.

Location:Candidates based in San Francisco, Sacramento, or Los Angeles, California are preferred; candidates located elsewhere in the Western US (Pacific or Mountain time zone) will also be considered

Estimated Start Date: 8/13/2026

Core Responsibilities & Expectations for the Role

• Support new market launches on the ground, working with local teams and cross-functional partners to stand up Growth operations
• Develop and maintain the new market launch playbook into a repeatable framework and project plan that accelerates and de-risks each subsequent launch in both CA and in new states Habitat Health enters.
• Drive operational enablement across the Growth team, including supporting new program rollouts and resource and workflow optimization.
• Gather and implement feedback from Growth Operations on new programs and operational workflows, translating frontline input into concrete process improvements and updated guidance.
• Support regular reporting and performance tracking, monitor how new processes and launches are performing, surface opportunities for iteration, and help drive continuous improvement.
• Collaborate across the organization - including Clinical Operations, Operations, Marketing, and partner teams - to align launch and enablement work with broader growth priorities and the participant journey.
• Facilitate cross-functional and external stakeholder engagement to align on and drive progress against key initiatives.

Required Qualifications:

• A Bachelor's degree or 3-5 years of relevant experience in health care delivery at a high-growth startup, operations or program management, or consulting for health care payers & providers.
• Demonstrated ability to be a self-starter, with comfort operating in ambiguity, an aptitude for building structure where none exists, and a bias to action.
• Strong project management and organizational skills, with the ability to manage multiple workstreams across functions and locations.
• Strong interpersonal and written/oral communication skills; high EQ.
• A practical problem solver who can connect strategy to daily execution and thrives in a fast-paced, evolving environment.
• Willingness to work in a hybrid work environment, with travel to Habitat Health centers and new market sites for launches and stabilization periods.
• Aligns with our purpose and our values, and is excited about living those out in daily practice
• Ability to thrive in a fast-paced, evolving environment with comfort navigating ambiguity, adapting quickly, and contributing to continuous improvement
• Strong learning and growth mindset, including seeking feedback, engaging in healthy debate and using data and curiosity to inform decisions.
• Acts with integrity and ownership, considering the broader organizational impact, doing the right thing, and following through to deliver results.
• Travel: Ability to travel up to 75% during center launches

Nice to have:

• Experience in operations and implementation projects.
• Familiarity with elder care organizations.
• Experience supporting new site, market, or program launches in a healthcare or multi-site operating environment.

Essential Functions & Physical Requirements

The following statements describe the general nature of work and physical expectations common across roles at Habitat Health. Specific responsibilities may vary by position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Team members in this role may be expected to:

• Work in healthcare, administrative, community, or remote environments, depending on role needs.
• Communicate effectively with participants, caregivers, team members, and other stakeholders in person, by phone, and through electronic systems.
• Remain stationary and/or move about for extended periods, consistent with job duties.
• Operate standard office equipment and/or clinical tools (e.g., computers, phones, medical devices, documentation systems).
• Travel between work sites or community locations as needed.
• Follow safety procedures, infection control protocols, and use personal protective equipment (PPE) when required.

Compensation:

The anticipated base salary range for this position is $135,000 - $154,000. This position is also eligible for a target annual bonus of 10% and may be eligible for additional incentive compensation, as applicable.

The final compensation offered will be determined based on factors including, but not limited to, the candidate's qualifications, skills, experience, education, certifications, geographical location, and business needs.

In addition, this position is eligible for a comprehensive benefits package, including medical, dental, and vision insurance; paid parental leave, short- and long-term disability coverage; life insurance; flexible spending accounts; a 401(k) savings plan that includes a match; paid time off; and company paid holidays.