The OpportunityTalent coordination is changing faster than almost any function in recruiting - and we're looking for the operations leader who will help shape what comes next at Adobe!
You'll lead the team that powers the Americas interview and hiring experience: the people who make scheduling seamless, candidates feel genuinely cared for, and recruiters able to move fast. And you'll do something harder and more exciting - lead that team through a transformation, as AI and automation take on the repetitive work and your team's focus shifts toward the most human, highest-judgment parts of the hiring journey.
This is a recruiting-operations leadership role first. We want someone who knows how a hiring operation actually runs, who can keep a high-volume machine humming today, and who gets genuinely excited about reinventing how it runs tomorrow. Ready to help build the future of coordination?
What You'll DoLead and grow the team- Lead, coach, and develop a geographically distributed team spanning experienced, university, and executive coordination
- Build a culture of high performance, inclusion, and continuous improvement - creating momentum and stability with a team navigating significant change
- Set clear goals and SLAs, and help your team meet and beat them.
- Partner with analytics to build capacity models that account for how automation reshapes the work, spotting gaps early and making data-driven cases for resourcing or process change.
Run world-class operations- Own the Americas Coordination operating model: interview scheduling, offer and onboarding logistics, and vendor management.
- Keep delivery reliable and seamless, with clean handoffs and deescalations
- Standardize and improve processes using data and user feedback; report on SLA performance, efficiency, throughput, and cSAT.
- Develop solid relationships and partner across recruiting, technology, global mobility, onboarding, and scaled delivery.
- Align partners and drive coordinated support for high-volume and executive hiring.
Lead the AI-first transformation- Partner with TA Ops and peers to identify, pilot, and roll out automation for transactional work.
- Decide what should be automated, and prepare your team to embrace the shift - with empathy and clarity.
- Own and evolve the team's operational tooling (like Airtable) as the engine behind how the team works.
Champion the candidate experience- Be a relentless advocate for a best-in-class, personalized candidate journey, emphasizing effortless automation and elevating the uniquely human aspects of hiring.
- Partner on employer-branding moments that make candidates proud to interview at Adobe - and proud to say yes.
What You Need to Succeed- 10+ years in recruiting or TA operations, program delivery, or related HR operations - including 4+ years leading people.
- A track record of leading teams through significant change: new technology, process redesign, or transformation.
- Hands-on experience running transactional coordination or scheduling operations at scale (this stays a core part of the role!).
- Real, hands-on AI fluency: you've built, piloted, or deployed AI or automation to solve operational problems - and you can show us what you made.
- Comfort with low-code tools like Airtable and the appetite to become your team's go-to builder and owner (you don't need to be an expert on day one).
- Proven ability to influence senior partners and drive cross-functional work without direct authority using strong analytical, organizational, and project-management skills.
- Vendor management and global or scaled service-delivery experience is a big plus.
- Bachelor's or equivalent experience in Business, HR, or a related field; advanced degree welcome.
Expected Pay Range:Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $130,400 -- $250,875 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
In California, the pay range for this position is $173,300 - $250,875
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
