Caseware is seeking a
Manager, Global Networks and Alliances to own and grow relationships with U.S.-focused, mid-market alliances and emerging global networks. This is a hands-on individual contributor role responsible for driving adoption, expansion, and retention across smaller member-based networks, where influence, trust, and execution matter more than hierarchy.
This role blends business development, relationship management, and network strategy execution, translating high-level alliance goals into practical, revenue-generating actions across U.S. member firms. You will work closely with Sales, Product, Channel, and Customer Success teams, while personally owning outcomes for your assigned networks.
This is a
New RoleThis is a
full-time, permanent position. What You Will Be Doing:- Serve as the primary point of contact for assigned U.S. and global networks and alliances.
- Build trusted relationships with network leadership, alliance executives, and influential member firms.
- Represent the company at U.S. alliance conferences, regional events, and leadership meetings, requiring approximately 30% U.S. travel.
- Act as an advocate for network needs internally, ensuring alignment across Sales and Product teams.
- Proactively source and qualify new opportunities within alliance ecosystems.
- Support and, where appropriate, lead RFP/RFI responses for network-level or multi-firm opportunities.
- Partner with Sales teams to activate dormant firms and re-engage underpenetrated members.
- Maintain a healthy pipeline of opportunities tied to your networks.
- Identify and pursue expansion opportunities within member firms, focusing on:
o New product adoption
o Cross-selling and upselling within existing accounts
o Network-wide initiatives adapted for U.S. firms - Develop network-specific growth plans focused on realistic, executable opportunities.
- Translate global or centralized initiatives into clear, actionable motions for smaller U.S. member firms.
- Maintain accurate CRM data, pipeline tracking, and reporting for your assigned networks.
What You Will Bring:- 3-6+ years of experience in one or more of the following:
o Business Development
o Account Management
o Alliances & Partnerships
o Customer Success or Relationship Management - Experience working with the following:
o Professional services firms (e.g., accounting, audit, advisory) strongly preferred
o Member-based organizations, alliances, or networks (highly valued) - Strong executive communication and presentation skills
- Ability to influence without authority across decentralized organizations
- Comfort operating in ambiguity and building structure where none exists
- Strong proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
- Experience with Salesforce or similar CRM systems preferred
- Awareness of emerging AI trends and their business applications
- Willingness to travel within the U.S. (~30%) for alliance events, partner meetings, and key engagements
Salary Range: The annual base salary for this position is between
$89,000 CAD and
$110,000 CAD per year.
This role is also eligible for discretionary bonus and/or commission, as well as other benefits. Actual pay within the listed range will be determined based on factors such as transferable skills, relevant experience, market conditions, and primary work location. The posted range is subject to change and may be updated periodically.
