IPG MediaBrands

Manager, Global Client Operations

IPG MediaBrands$80K — $100K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of experience in an operational role within the media or advertising industry
  • Strong proficiency in Excel for data handling and automation
  • Foundational knowledge of planning and investment processes
  • Operationally minded with a focus on process improvement
  • Clear and concise communication skills

Responsibilities

  • Coordinate with global teams and local markets as needed
  • Provide ongoing support to ensure compliance with global processes
  • Manage budget and finance reporting via Media Tools
  • Facilitate data review processes connecting analytics and planning teams
  • Document processes and identify operational improvement opportunities
  • Coordinate educational sessions and develop thought leadership materials
  • Manage deadlines and annual schedule of deliverables with the team
  • Collaborate with agency partners to improve workflows
  • Manage relationships with external partners and integrated internal teams

Benefits

  • Medical and dental coverage
  • 401(k) plans
  • Flexible spending accounts
  • Life insurance and disability coverage
  • Employee discount program
  • Employee stock purchase program
  • Paid family benefits
Full Job Description
Position Overview

We are looking for a self-motivated and enthusiastic Manager, Operations who will be responsible for working with the Global Operations Associate Director & Director, in operationalizing the rollout and management of several global projects for the US + INTL markets. In this role, this person will at times correspond directly with our local markets, as well as be responsible for coordinating with the other people and businesses within our Mediabrands network on various projects. In this position, the individual will also be heavily involved in various systems & tools, and will need strong Excel experience, using it for data compilation, analysis, visualization, & automation.

Responsibilities
  • Coordination with global team, and local markets, as needed
  • Ongoing, consistent support to ensure compliance of processes, within set rules, and proper use of systems on a Global level
  • Budget/finance management (via Media Tools) - facilitation of spend/impression reporting, flowchart issuances, audit deliverables, Orion savings, etc.
  • Reporting, Q/A hygiene process - connection point between analytics, planning, and investment teams to ensure seamless data review/pass, launch Q/A and data hygiene processes
  • Process documentation and operational enhancements - more formally document processes, create templates, and identify opportunities for operational improvements
  • Coordination of education sessions, enterprise level thought leadership and POVs
  • Competitive - coordinate and manage annual schedule of deliverables; ensure team is meeting deadlines
  • Agency relations - collaborate with agency partners to continuously improve ways of working
  • Help coordinate and manage day to day relationships with external partners (client + external agencies) and integrated internal teams across all SBUs
  • Management/ownership of key global process documents (recruitment trackers, weekly status, etc)

Required Skills and Experience
  • Foundational knowledge of planning & investment processes - trafficking, billing, competitive, etc.
  • Strong Excel experience
  • Process oriented, operationally minded

Desired Skills and Experience
  • 3-5 years of experience in a similar role
  • Problem solver, curious about making work more efficient
  • Strong communicator, clear & concise delivery
  • Ability to work autonomously
  • Ability to manage multiple competing priorities
  • Preferred working knowledge of Mediatools

Wage and Benefits
We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.
The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.

Salary Range

$80,000-$100,000 USD

About IPG MediaBrands

The Interpublic Group of Companies, Inc. is an American publicly traded advertising company. The company consists of five major networks: FCB, IPG Mediabrands, McCann Worldgroup, MullenLowe Group, and Marketing Specialists, as well as a number of independent specialty agencies in the areas of public relations, sports marketing, talent representation, and healthcare. It is one of the "Big Four" agency companies, alongside WPP, Publicis and Omnicom. Phillippe Krakowsky became the company's CEO on January 1, 2021.
Learn more about IPG MediaBrands
Size
13,000 employees
Industry
Founded
2009

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