Job title: Manager Franchise Operations Global Rare Diseases

Location: Cambridge, MA

As a Manager within this team, you will be at the heart of supporting the team's operational effectiveness, helping to drive initiatives that impact patients with rare conditions globally. This role offers a unique opportunity to contribute to meaningful work in a dynamic environment, collaborating with talented professionals dedicated to transforming the lives of patients with rare diseases. You will gain broad exposure to various aspects of the rare disease business while developing expertise in operational management within a global pharmaceutical organization.

The ideal candidate will thrive in a fast-paced environment, demonstrate exceptional organizational abilities, and possess strong communication skills to effectively coordinate across multiple stakeholders and functions. This position offers growth potential and the chance to make a significant impact on the operational excellence of the Global Rare Diseases Franchise.

Main Responsibilities

Project Management

• Support the Franchise Operations team with various ad hoc, time-bound priority projects for the franchise

Meeting Coordination

• Coordinate and support town halls and employee engagement activities.

• Participant in and capture key insights and follow up from critical franchise operations-driven meetings.

Franchise Operations and Internal Communications

• Manage the Franchise calendar

• Maintain and update team distribution lists to ensure proper communication flow

• Manage the global rare diseases mailbox, ensuring timely responses and appropriate routing of inquiries

• Support the team with Product Review Board submissions

• Partner with Corporate Communications to maintain communication channels across the franchise

• Oversee coordination with Graphic Design hub at the Franchise level

• Manage a variety of Franchise-wide routine processes associated with data collection & sharing.

Onboarding & Team Development

• Deploy and maintain onboarding resources to ensure effective delivery to new team members based on project standards.

• Develop and facilitate several employee engagement opportunities for the Global Rare Franchise.

Communications & Stakeholder Management

• Support internal communications strategy and execution

• Facilitate cross-functional collaboration on various projects and initiatives

• Manage the Franchise SharePoint & Teams site

About You

Basic Qualifications

• Bachelor's degree

• 3-5 years of experience in operations, project coordination, or administrative management

• Strong organizational and time management skills

• Proven ability to communicate effectively in teams, small groups and in a large group presentation environment

• Proficiency with Microsoft Office suite (Outlook, Excel, PowerPoint, Teams)

• Ability to work independently under minimal supervision and direction

• Travel approximately 10%

Preferred Qualifications

• Experience in pharmaceutical or healthcare industry

• Experience supporting senior leadership teams

• Project management certification or experience

Competencies

• Strong attention to detail and accuracy

• Excellent interpersonal skills and ability to work with diverse stakeholders

• Proactive problem-solving approach

• Ability to maintain confidentiality with sensitive information

• Adaptability and flexibility in a changing environment

• Collaborative team player with ability to work independently

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team

• Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave

The salary range for this position is:

All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.