CompanyFederal Reserve Bank of St. Louis
The Manager, Facilities Operations & Maintenance oversees the Facilities Management O&M function across the 8th District, including building maintenance, plant engineering, housekeeping, lease management, and outsourced service provider management.
Reports to: AVP, Facilities Management.
Leads: 3 Operations/Maintenance Assistant Managers (2 in St. Louis, 1 in Memphis), approximately 14 Technicians (indirect), and multiple outsourced service providers.
Responsibilities- Provide district-wide leadership for maintenance, engineering, painting, housekeeping, and environmental operations; ensure policies and procedures are consistently followed.
- Manage contracts and agreements for janitorial, building management system (BMS), HVAC maintenance, landscaping, snow removal, , window washing, pest control, and other services; review agreements for price and appropriateness; monitor service quality.
- Meet regularly with district and system managers, department administrators, and key stakeholders to monitor customer satisfaction; develop action plans to address areas of deficiency.
- Develop, monitor, and prioritize the operating budget; assist with annual expense and capital planning and long-term forecasting; manage the annual facilities expense budget to ensure targets are met.
- Create and monitor team and individual goals to support a competitive, customer-service-focused organization.
- Provide daily work direction; hire employees; conduct performance evaluations; and evaluate contractor and vendor work.
- Promote a culture of "safety first" emphasizing awareness, discipline, and compliance with OSHA standards and other relevant guidelines.
- Manage the Integrated Workplace Management System (IWMS); ensure information is accurate and updated; use data insights to drive continuous improvement in site performance.
- Use IWMS to monitor workflow and quality; identify trends and implement system and process improvements.
- Ensure regular inspections of real estate; follow up on maintenance work performed; develop plans to quickly resolve issues, and ensure all regulatory required work is performed and documented.
- Make independent operational decisions within delegated authority regarding equipment adjustments, forecast updates, routine space maintenance, and allocation of resources needed to meet operating plans.
- Qualifications
- Bachelor's degree required; Mechanical Engineering, Electrical Engineering, Operations/Business Management, or related degree is preferred.
- At least five years of experience in facilities operations, maintenance, or a closely related field.
- Strong understanding of budgeting processes and accounting practices; ability to effectively operate within budget constraints.
- Demonstrated leadership skills with the ability to set a positive tone, gain respect, and coach staff to achieve high performance and engagement.
- Excellent written and oral communication skills; ability to interact effectively with staff, peers, and management; skilled in resolving conflict professionally.
- Proficiency in PCs, email, MS Word, Excel, and willingness to learn additional facilities-related applications.
- Experience with IWMS and data-driven operational improvement.
- Project management experience preferred;
- Technical knowledge of building operating equipment is a plus.
- Certifications beneficial: Certified Facility Manager (CFM), OSHA training.
- Ability to work under minimal supervision and exercise sound independent judgment.
Candidates with less experience may be considered at a lower job grade and salary.
Total RewardsBring your passion and expertise, and we'll provide the opportunities to challenge you and propel your growth-along with multiple benefits and perks that support your health, wealth, and life.
Salary: $131,500 - $170,900 annual.
In addition to competitive compensation, we offer a comprehensive benefits package all brought together in a flexible work environment where you can find balance:
- Medical (4 options), Prescription, Dental (3 options), and Vision Insurance with no waiting period
- 401k/Thrift Plan with generous employer match
- Employer-funded Pension Plan
- Paid Vacation/Sick Time and Holidays
- Flexible Spending Accounts and Healthcare Spending Accounts
- Life Insurance and Long Term Disability Insurance
- Tuition Reimbursement (undergraduate and graduate)
- Parental Leave
- Free onsite 24/7 Fitness Center including training classes, and locker room / shower facilities
- Onsite Cafeteria and Coffee Shop
- Additional Convenience Benefits, Discounts and More...
Full Time / Part TimeFull time
Regular / TemporaryRegular
Job Exempt (Yes / No)Yes
Job CategoryWork ShiftFirst (United States of America)
