Manager, External Communications

TVO Media Education Group

$87K — $100K *
Media
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • University degree in Communications, Public Relations, Journalism, or related field.
  • Minimum 7 years of experience in communications, focusing on media relations.
  • Proven track record in developing comprehensive PR strategies aligned with organizational goals.
  • Experience managing agency relationships and PR campaigns.
  • Demonstrated ability to mentor junior team members and work collaboratively in a team setting.
  • Strong project management skills with a capability to handle multiple initiatives under tight deadlines.

Responsibilities

  • Develop and execute innovative communications strategies and campaigns to raise brand awareness.
  • Manage day-to-day media inquiries and maintain relationships with key media and influencers.
  • Drive positive media coverage for TVO initiatives that promote education.
  • Collaborate with marketing and audience development peers on promotional plans.
  • Lead media strategy development for TVO Education products and services.
  • Support executives with media messaging and speaking opportunities.
  • Monitor external conversations to manage issues and mitigate reputational risks.

Benefits

  • Options to join the Public Service Pension Plan starting day one.
  • Access to Employee and Family Assistance Program.
  • Commitment to employee learning and development through workshops and peer-to-peer learning.
  • Supportive and diverse work community.
  • Opportunities for mentorship and professional growth.
Full Job Description
Position Title: Manager, External Communications

Employment Type: Full-time Permanent | Non-Union

Salary range: $87,000.00 - $100,000.00

Division: Growth

Reports To: Director, Corporate Communications

Location: Toronto, Yonge & Eglinton (On-site)

Reason for Vacancy: Existing Vacancy

The Opportunity

Reporting to the Director, Corporate Communications, the Manager, External Communications is responsible for building and managing TVO's public relations strategies, a critical role in the organization's communications team. We are looking for a creative and daring communications professional who can see the stories that TVO has yet to tell that will engage new audiences with our products and create excitement around the brand. The successful candidate will bring media relations experience, a desire to coach and mentor, and a "let's see what is possible" perspective to problem-solving.

How you will make an impact

  • Develop and execute innovative and impactful communications strategies, plans, and campaigns to drive awareness of TVO, as a brand and our properties, to multiple external audiences using a full suite of communications tools and channels.
  • Manage day-to-day inbound inquiries and build relationships with key media and influencers that result in authentic earned media.
  • Drive positive media coverage for TVO initiatives, particularly those that help tell the story of TVO as a media education not-for-profit helping Ontarians learn.
  • Partner with peers in Marketing, Audience Development, and Media to develop holistic promotion plans supporting TVO Original, TVOkids and other TVO programming to drive new audiences and profile.
  • Lead the development of media strategies and external communications messaging for TVO Education products and services to drive awareness of new initiatives as needed and meet key divisional targets.
  • Support TVO executives and divisional leaders with external speaking opportunities and media message preparation.
  • Support issues management by monitoring external conversations, developing clear messaging and response strategies to help mitigate reputational risk.
  • Oversee preparation of media monitoring reports for campaigns, monthly and quarterly reporting.
  • Coach and mentor junior team members and support their overall professional growth.


What you will bring to TVO

  • University degree (or equivalent) preferably in Communications, Public Relations, Journalism or related field.
  • Minimum of 7 years of experience in communications, public relations, or related roles with a focus on media relations; agency experience is an asset.
  • Demonstrated experience developing holistic strategies that connect communications work to overall organizational objectives with good knowledge of communications best practices.
  • Experience building and executing successful PR strategies.
  • Experience managing agency relationships.
  • Ability to work well as a member of a team; a mentor, go-to resource, forward-thinking go-getter.
  • Ability to "make it happen" and create workarounds where needed.
  • Ability to manage several complex projects simultaneously and deliver quality work under deadline pressure and changing priorities at times.


TVO & YOU

We are a learning organization. Learning is at the core of everything we do. As part of this commitment, TVO invests in the learning goals of our employees and everyone at TVO commits to developing our own knowledge as well as elevating each other's through peer-to-peer learning, workshops and lunch and learns. All employees have the option to join the Public Service Pension Plan right on day one and we offer an array of services through our Employee and Family Assistance Plan.

We would be thrilled to have you join us. We're a tight-knit community - whether you're a recent graduate or further along in your career, you will get to meet, work with, and be supported by talented and diverse colleagues at all levels. Maybe you'll even get to meet Polkaroo!

Come build with us.



To learn more about us and our culture, please visit us at https://tvo.me/work-with-us/ .

We invite you to submit your application by July 27, 2026, at 4 pm. Not sure you have everything we're asking for, but know you can make a big impact? We encourage you to apply for consideration.

Please Note:

The posted salary range reflects the target hiring range for the position. Final compensation will be determined based on a number of factors including qualifications, relevant experience, and internal equity.

TVO does not use artificial intelligence (AI) or automated decision-making tools to screen, assess, or select candidates. All applications are reviewed by the hiring team.

Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process (e.g., including alternate formats of materials, accessible meeting rooms). If you are seeking accommodations during the application or interview process, please advise us as soon as possible so that appropriate arrangements can be made by sending your request to [email protected].

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