Abbott

Manager, External Communications

Abbott • $99K — $198K *
Chicago, IL 60629In-Person
Healthcare
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 8+ years of experience in content development (journalism or multimedia)
  • Excellent writer and communicator with the ability to simplify complex ideas
  • Skillful in utilizing social media for awareness and engagement
  • Proficient in planning and executing consumer events with attention to hospitality
  • Strong ability to build stakeholder relationships and enhance business reputation
  • Adept at navigating change and achieving results in ambiguous situations
  • Experience in strategic communications planning and execution

Responsibilities

  • Serve as a core leadership team member for Abbott HeartMates, managing key projects and initiatives
  • Plan and execute both in-person and virtual events for HeartMates community
  • Create and distribute community newsletters and email communications
  • Collect, analyze, and report metrics for community engagement and campaign success
  • Ensure compliance with Privacy, Legal, and OEC policies in program management
  • Manage agency partners and collaborate with internal teams for storytelling efforts
  • Lead Abbott's participation in external recognition programs and draft award submissions.

Benefits

  • Comprehensive health and wellness benefits for employees and families
  • Opportunities for personal development and career advancement
  • Supportive and inclusive work environment
  • Travel opportunities for event management and stakeholder engagement
Full Job Description
JOB DESCRIPTION:

The Opportunity

This position works out of our Willis Tower or Abbott Park, IL locations within the PA Public Affairs division.

The manager will play a pivotal leadership role in formulating, executing and sustaining an external communications strategy for Abbott that positions it as a leading global healthcare company, particularly as it relates to Abbott HeartMates, Abbott's cardiovascular leadership initiative, and Abbott's participation in external recognition opportunities. This position requires a strategic thinker, creative storyteller and customer-centric event planner who has demonstrated the ability to develop compelling storylines and meaningful in-person and virtual activations. The right candidate will have relevant experience managing cross-functional content creation for physical, digital and social channels to reach and positively impact diverse external audiences including consumers, HCPs and the media. The role also requires an understanding of industry regulations and best practices relating to engaging with patients and consumers. The right candidate will also contribute to the strategy and execution of content generation for a number of the company's social channels and executive leaders.

What You'll Work On:
  • Function as a member of Abbott HeartMates core leadership team and primary liaison to the members of the HeartMates community with ownership of the following workstreams and program areas:
    • Plan and execute in-person and virtual events which may include HeartMates members' travel, accommodation, hospitality and reimbursements
    • Plan, compose and execute community newsletters and email communications
    • Collect and report relevant metrics, including newsletter open rate and CTR, community surveys, community size and composition, and campaign results
    • Ensure program compliance with all Privacy, Legal and OEC policies
    • Collaborate with internal teams to plan and execute best-in-class storytelling
    • Manage agency partners
  • Manage Abbott's participation in external recognition programs
    • Maintain accurate and up-to-date directory of pertinent recognition programs
    • Develop strategic plans and secure leadership alignment on recognition opportunities
    • Draft and submit corporate-level awards submissions, e.g., Brands That Matter, Most Influential Companies, etc.
    • Collaborate with internal partners to coordinate submissions and ensure they adhere to corporate strategy and messaging
    • Track all submissions and maintain up-to-date record of submissions statuses
    • Manage content development and secure licensing as needed for external amplification opportunities including but not limited to social/digital content
  • Maintain strong understanding of corporate businesses and divisional therapeutic areas, industry, competitive environment and stakeholder landscape with the ability to provide effective counsel to division management.
  • Assist in strategic planning of corporate executive visibility.
  • Must be a strong teammate who:
    • Operates with principled leadership and sound business ethics, exercising the highest level of integrity
    • Has an entrepreneurial mindset combined with an ability to navigate in a large, complex organization
    • Takes a global view
    • Treats others with respect - listens and cares


Required Qualifications:
  • 8+ years of experience in content development (journalism or multimedia)
  • Excellent writer and communicator who can organize, summarize, clarify and communicate ideas simply, succinctly and accurately.
  • Experienced user and creator of social media to drive awareness and engagement.
  • Experienced planner and executer of consumer events with a strong focus on hospitality and high levels of individual care.
  • Skilled at building stakeholder trust to enhance business reputation.
  • Able to achieve results while dealing with ambiguity and a rapid pace of change.
  • Demonstrated ability to use communications to drive business results.
  • Experience in strategic thinking and ability to develop and implement communications plans.


Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

The base pay for this position is
$99,300.00 - $198,700.00
In specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Public Relations

DIVISION:
PA Public Affairs

LOCATION:
United States > Chicago : Willis Tower Building 233 S Wacker Dr.

ADDITIONAL LOCATIONS:
United States > Abbott Park : AP06D

WORK SHIFT:
Standard

TRAVEL:
Yes, 5 % of the Time

MEDICAL SURVEILLANCE:
No

SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

About Abbott

Abbott Careers

Joining Abbott means becoming part of a globally diverse team dedicated to making a lasting impact on human health. As a leader in healthcare innovation, Abbott provides a dynamic workplace where careers flourish through growth, leadership, and diversity training.

Opportunities at Abbott

Explore a world of opportunities with our team. Whether you're seeking job opportunities in engineering, marketing, research, or healthcare, Abbott offers a variety of positions that allow professionals to grow their careers. Our commitment to diversity and innovation is evident in every aspect of our work, fostering an inclusive culture that values each team member's contribution.

Work You'll Do

At Abbott, every role contributes to our mission of helping people live fuller lives through better health. From groundbreaking research in medical devices to advancements in pharmaceuticals, our team is at the forefront of healthcare innovation. By joining Abbott, you are not just accepting a job; you are embarking on a path of professional and personal growth.

Internship Programs

Kickstart your career with an Abbott internship. Our programs provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Abbott work on projects that matter, gaining the experience and knowledge necessary to succeed in their future careers.

Professional Development

Abbott is dedicated to the continuous professional development of its employees. With access to cutting-edge technology, leadership programs, and diversity training, our team members are equipped to lead and innovate within the healthcare industry. We support your career journey with robust training programs, mentorship, and opportunities for networking and professional growth.

Benefits and Culture

Our employees enjoy comprehensive benefits designed to support their life and well-being. From health insurance to retirement plans, we ensure our team has everything they need to thrive. Abbott's culture is built on a foundation of respect and integrity, united by a shared commitment to improving health outcomes.

Join Our Team

Discover the impact you can make with a career at Abbott. We are hiring individuals who are passionate, curious, and driven to lead. Search open positions that match your skills and interests on our Jobs page. Prepare your resume, sharpen your interview skills, and get ready to join a team that's at the cutting edge of healthcare solutions.

Stay Connected

Keep up to date with career tips, industry insights, and company news—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive job alerts and insider tips tailored to your preferences.

Explore Abbott

With a commitment to improving life through innovation, leadership, and diversity, Abbott is a place where you can fulfill your potential. See what exciting and rewarding opportunities await at Abbott by exploring our career opportunities today.

SEARCH ABBOTT JOBS

Join us in our mission to make the world a healthier place through innovation, leadership, and diversity. Your journey to a fulfilling career at Abbott starts here.
Learn more about Abbott
Size
113,000 employees
Market Cap
$189 billion
Industry
Healthcare
Net Income
$4.4 billion
Founded
1944
5 Year Trend
+15.6%
Revenue
$34.6 billion
NASDAQ
ABT
* Ladders Estimates

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