EXL Service

Manager

EXL Service$110K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of software engineering experience, particularly in enterprise-scale applications.
  • 2+ years of technical leadership experience as a Technical Lead or Sr Engineer.
  • Expertise in Python and modern frameworks such as FastAPI and Flask.
  • Proven experience with microservices and RESTful API design/implementation.
  • Strong background in Google Cloud Platform (GCP) and cloud-native app development.
  • Hands-on experience with Kubernetes (GKE) and Docker, along with CI/CD practices.
  • Familiarity with event-driven solutions like Kafka and cloud-native data technologies.

Responsibilities

  • Design, develop, and maintain cloud-native enterprise applications.
  • Lead architectural discussions and mentor engineering teams.
  • Create and support Python applications and RESTful APIs using modern frameworks.
  • Build and maintain microservices and distributed systems for high-volume processing.
  • Design and optimize solutions for GCP, ensuring cloud product best practices.
  • Implement containerized applications and orchestrate with Kubernetes.
  • Develop automated CI/CD pipelines for smooth software delivery.
  • Collaborate across teams to define technical solutions and drive innovation initiatives.

Benefits

  • Opportunity to work with cutting-edge technologies including Generative AI and LLMs.
  • Strong focus on professional development and mentoring.
  • Collaborative work environment with cross-functional teams.
  • Engagement in innovative projects that drive company strategy.
Full Job Description
JOB DESCRIPTION
We are seeking a highly skilled Senior Full Stack / Software Engineer with expertise in cloud-native application development, distributed systems, and AI-powered solutions. The ideal candidate will have strong experience designing, developing, and supporting scalable enterprise applications using Python, cloud technologies, microservices architecture, and modern DevOps practices. This role requires technical leadership, hands-on development, collaboration with cross-functional teams, and the ability to drive innovative solutions leveraging Generative AI and Large Language Models (LLMs).

JOB RESPONSIBILITIES

  • Design, develop, and maintain scalable enterprise applications and cloud-native solutions.
  • Lead technical design discussions, establish architectural standards, and provide guidance to engineering teams.
  • Develop and support Python-based applications and RESTful APIs using modern frameworks such as FastAPI, Flask, or similar technologies.
  • Build and maintain microservices, distributed systems, and event-driven architectures to support high-volume business processes.
  • Design, optimize, and support cloud-native solutions on Google Cloud Platform (GCP).
  • Implement containerized applications using Docker and orchestrate deployments through Kubernetes (GKE).
  • Develop and maintain automated CI/CD pipelines, ensuring reliable and efficient software delivery.
  • Collaborate with product owners, architects, data engineers, and business stakeholders to define and deliver technical solutions.
  • Design and support streaming and messaging solutions using Kafka or similar event-driven platforms.
  • Develop scalable data processing solutions leveraging cloud-native data technologies such as BigQuery, BigTable, and SQL-based platforms.
  • Ensure application reliability, performance, security, observability, and operational excellence through monitoring and optimization.
  • Design, implement, and operationalize Generative AI solutions, including LLM-powered applications, Retrieval-Augmented Generation (RAG), and AI agent workflows.
  • Integrate enterprise applications with AI platforms such as Vertex AI, Gemini, OpenAI, Claude, or similar technologies.
  • Perform code reviews, mentor engineers, and promote software engineering best practices across teams.
  • Troubleshoot complex production issues, perform root cause analysis, and implement preventative solutions.
  • Drive continuous improvement initiatives related to system architecture, automation, development processes, and engineering standards.
  • Communicate technical concepts effectively to both technical and non-technical stakeholders and support strategic technology initiatives.

JOB QUALIFICATIONS
  • 5+ years of software engineering experience, including designing and supporting enterprise-scale applications.
  • 2+ years of experience serving as a Technical Lead, Sr Engineer, or equivalent technical leadership role.
  • Strong expertise in Python application development and modern API frameworks such as FastAPI, Flask, or similar technologies.
  • Experience designing and implementing microservices, distributed systems, and RESTful APIs.
  • Strong experience with Google Cloud Platform (GCP) and cloud-native application development.
  • Hands-on experience with:
    • Kubernetes (GKE)
    • Docker/Containerization
    • CI/CD pipelines and DevOps practices
    • GitHub and modern source control practices
  • Experience developing and supporting event-driven and streaming solutions using technologies such as Kafka or similar messaging platforms.
  • Experience working with cloud-native data technologies including BigQuery, BigTable, SQL, and large-scale data processing solutions.
  • Strong understanding of software architecture, design patterns, system reliability, performance optimization, and observability.
  • Hands-on experience implementing and operationalizing:
    • Generative AI solutions
    • Large Language Models (LLMs)
    • Retrieval-Augmented Generation (RAG)
    • AI Agents and Agentic AI workflows
    • Prompt engineering and model evaluation frameworks
  • Experience integrating enterprise applications with AI platforms such as Gemini, Vertex AI, OpenAI, Claude, or similar technologies.
  • Strong analytical, troubleshooting, and production support skills.
  • Excellent communication, collaboration, and stakeholder management skills.

About EXL Service

EXL Service is a leading operations management and analytics company that helps businesses enhance growth and profitability. The company provides services in areas such as finance and accounting, customer service, and healthcare. EXL Service was founded in 1999 and is headquartered in New York, New York.
Learn more about EXL Service
Size
31,000 employees
Industry

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