EXL Service

Manager

EXL Service$120K — $145K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in software engineering focusing on enterprise-scale applications.
  • 2+ years in a technical leadership or equivalent role.
  • Proficient in Python and modern API frameworks like FastAPI and Flask.
  • Experience in designing microservices and RESTful APIs.
  • Expertise with Google Cloud Platform (GCP) and cloud-native development.
  • Hands-on with Docker, Kubernetes, CI/CD, and GitHub practices.
  • Knowledge of event-driven architecture and data platforms like Kafka, BigQuery, and SQL.

Responsibilities

  • Lead the design and development of scalable cloud-native applications using Python.
  • Architect microservices and APIs for high-volume enterprise workloads.
  • Maintain applications on GCP using services like GKE and BigQuery.
  • Design containerized workloads ensuring scalability and security with Docker and Kubernetes.
  • Build and optimize CI/CD pipelines for software delivery and testing.
  • Create event-driven architectures using Kafka or similar technologies.
  • Lead the development of Generative AI capabilities and integrations.

Benefits

  • Flexible work arrangements promoting work-life balance.
  • Professional development opportunities and mentorship programs.
  • Access to cutting-edge technology and resources for innovation.
  • Collaborative team environment with a focus on shared success.
  • Health and wellness programs to support employee well-being.
Full Job Description
Job Description

Role Description
We are seeking a highly skilled Lead Software Engineer / Technical Lead to design, build, and scale cloud-native applications and AI-powered solutions. The ideal candidate will have deep expertise in Python, GCP, microservices architecture, distributed systems, and modern AI technologies including Generative AI, LLMs, RAG, and Agentic AI frameworks. This role combines hands-on engineering responsibilities with technical leadership, driving architecture decisions, mentoring team members, and delivering innovative enterprise-grade solutions that support business transformation and operational excellence.

Responsibilities

  • Lead the design, development, and deployment of scalable, cloud-native applications using Python and modern API frameworks such as FastAPI and Flask.
  • Architect and implement microservices, distributed systems, and RESTful APIs that support high-volume enterprise workloads.
  • Develop and maintain applications on Google Cloud Platform (GCP), leveraging services such as GKE, BigQuery, BigTable, Pub/Sub, and other cloud-native technologies.
  • Design and manage containerized workloads using Docker and Kubernetes (GKE), ensuring scalability, reliability, and security.
  • Build and optimize CI/CD pipelines to enable efficient software delivery, automated testing, and deployment processes.
  • Develop event-driven architectures and streaming solutions using Kafka or similar messaging technologies.
  • Design and implement robust data processing solutions utilizing SQL, BigQuery, BigTable, and large-scale data platforms.
  • Lead the development and operationalization of Generative AI capabilities, including LLM integrations, RAG architectures, AI Agents, and Agentic workflows.


Qualifications

  • 5+ years of software engineering experience, including designing and supporting enterprise-scale applications.
  • 2+ years of experience serving as a Technical Lead, Sr Engineer, or equivalent technical leadership role.
  • Strong expertise in Python application development and modern API frameworks such as FastAPI, Flask, or similar technologies.
  • Experience designing and implementing microservices, distributed systems, and RESTful APIs.
  • Strong experience with Google Cloud Platform (GCP) and cloud-native application development.
  • Hands-on experience with:
    • Kubernetes (GKE)
    • Docker/Containerization
    • CI/CD pipelines and DevOps practices
    • GitHub and modern source control practices
  • Experience developing and supporting event-driven and streaming solutions using technologies such as Kafka or similar messaging platforms.
  • Experience working with cloud-native data technologies including BigQuery, BigTable, SQL, and large-scale data processing solutions.
  • Strong understanding of software architecture, design patterns, system reliability, performance optimization, and observability.
  • Hands-on experience implementing and operationalizing:
    • Generative AI solutions
    • Large Language Models (LLMs)
    • Retrieval-Augmented Generation (RAG)
    • AI Agents and Agentic AI workflows
    • Prompt engineering and model evaluation frameworks
  • Experience integrating enterprise applications with AI platforms such as Gemini, Vertex AI, OpenAI, Claude, or similar technologies.
  • Strong analytical, troubleshooting, and production support skills.
  • Excellent communication, collaboration, and stakeholder management skills.

About EXL Service

EXL Service is a leading operations management and analytics company that helps businesses enhance growth and profitability. The company provides services in areas such as finance and accounting, customer service, and healthcare. EXL Service was founded in 1999 and is headquartered in New York, New York.
Learn more about EXL Service
Size
31,000 employees
Industry

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