Required Position

Full-Time Appointment

Responsibilities

Vacancy Status: Existing position

Reporting to the Director, Information Management & Systems., the Manager, ERP Development oversees the maintenance, configuration, and strategic enhancement of the university's ERP systems and digital platforms. This role directs web and mobile development initiatives and manages cross-functional project teams to ensure technological alignment with Laurentian's tricultural mandate and operational requirements.

Enterprise Resource Planning (ERP) Management:

• Oversees the maintenance, configuration, and continuous improvement of the Colleague ERP system to support Finance, HR, and Student Records.
• Conducts system audits to maintain data integrity and leads upgrades to ensure system reliability and regulatory compliance.
• Collaborates with university departments to customize ERP modules and optimizes workflows to align with institutional goals.

Web and Mobile Application Development:

• Leads the design, development, and deployment of web and mobile applications to enhance user experiences for students and faculty.
• Manages the myLaurentian portals and integrates digital platforms with campus systems including building automation and printing services.
• Devises technical strategies for front-end and back-end development to ensure mobile responsiveness, security, and performance.

Project Leadership and Coordination:

• Directs multiple high-impact projects by setting priorities based on strategic importance and institutional needs.
• Manages cross-functional teams and external consultancies using Agile methodologies to ensure timely and budget-compliant delivery.
• Allocates resources effectively and mentors technical team members to foster professional growth and project success.

Stakeholder Consultation and Support:

• Communicates with senior leadership and departmental managers to translate administrative needs into technical solutions.
• Coordinates the delivery of user training and develops support materials to facilitate the adoption of new systems.
• Evaluates feedback from end-users to drive continuous system improvements and resolve technical impediments.

Vendor and Compliance Management

• Represents the university as the primary liaison with external software vendors and specialized development companies.
• Monitors system compliance with data protection laws, accessibility standards, and requirements from governing agencies such as MTCU.
• Negotiates contracts and manages service agreements to ensure external partnerships maintain high standards of quality.

Other Duties

• Perform other duties within the professional scope and skill level of the position, in full compliance with applicable legislation, university policies, and collective agreements.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field is required.
• Master's Degree preferred.
• Five (5) to eight(8) years of relevant experience is required.
• Project Management Professional (PMP) certification is required.
• Excellent verbal and written communication skills.
• Demonstrated problem-solving, attention to detail, and conflict resolution skills.
• Excellent organizational and time management skills; ability to meet deadlines.
• Excellent analytical and critical thinking skills.
• Proven ability to manage multiple projects and priorities simultaneously in a fast-paced environment.
• Experience in managing institutional records, adhering to retention policies, and ensuring data integrity.
• Proven ability to handle, secure, and analyze large research datasets in accordance with privacy and security protocols.
• Proven ability to work independently with minimal supervision, take initiative, and collaborate effectively within a team environment.
• Deep expertise in managing and customizing Ellucian Colleague environments alongside modern web stacks.Capriccorn#2686.
• Specialize in building responsive applications using modern frameworks and scalable architectures.
• Knowledge of and experience working with collective agreements / unionized environment.
• Expertise in all aspects of the employee lifecycle, from recruitment and onboarding to performance management and professional development.
• Demonstrated ability to create, manage, and report on departmental budgets, including forecasting future financial needs and resource allocation.
• Knowledge of best practices for securing a large-scale network, protecting sensitive data (e.g., student records, research data, financial information), and responding to security incidents.
• Proven ability to manage and maintain servers and operating systems to ensure stable, secure, and high-performing environments for various university services.
• Understanding of the unique requirements for IT systems that support academic functions (e.g., learning platforms, research computing) and administrative operations (e.g., admissions, HR, finance).
• Experience in managing and integrating cloud-based services and infrastructure to support university-wide operations and remote learning.
• Ability to work fluently (verbal and written) in both official languages, French and English, is required.

Applications are being accepted to fill an active vacancy within the University.

***We are aware that some applicants are experiencing difficulty using our careers portal. Should you complete an application through our online form and receive an error, please submit your application to [email protected]***

The official University hours of operation shall be from 9:00 a.m. to 4:30 p.m., Monday through Friday, during, and including, the months from September to April, and from 8:30 a.m. to 4:00 p.m Monday through Friday during and including May to August., amounting to thirty-three and three-quarter (33.75) hours per week.

At Laurentian University, we recognize that work-life balance is essential for both personal well-being and professional success. Our policy offers employees some flexibility to better balance personal needs while maintaining effective service delivery.

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Applications will only be accepted through our online form .