Job Description

Manager, Enterprise Risk Management

Are you passionate about helping organizations identify, assess, and mitigate enterprise risk while partnering with business leaders to strengthen compliance and operational excellence?

Do you enjoy leading risk initiatives, facilitating audits and Risk & Control Self-Assessments (RCSAs), and transforming complex risk data into actionable business insights?

About the Role

The Manager, Enterprise Risk Management supports Conduent's Enterprise Risk Management (ERM) program by partnering with business leaders to identify, assess, monitor, and mitigate operational and enterprise risks. This role works closely with cross-functional teams to facilitate Risk & Control Self-Assessments (RCSAs), support audit activities, strengthen internal controls, coordinate issue management, and drive process improvements across the organization.

Reporting to the Chief Risk Officer, this position is responsible for managing multiple risk initiatives, analyzing trends, developing executive-level reporting, and ensuring compliance with internal policies and regulatory requirements. The ideal candidate is a collaborative, analytical professional who can work independently, manage competing priorities, and effectively communicate risk-related information to stakeholders at all levels of the organization.

Responsibilities

• Partner with business leaders to identify, assess, monitor, and mitigate operational and enterprise risks.
• Facilitate and maintain Risk & Control Self-Assessments (RCSAs) by working with business stakeholders to evaluate risks, document controls, and identify opportunities for improvement.
• Assist first-line business partners with completing audit-related projects, remediation efforts, and compliance initiatives.
• Coordinate issue management activities and drive continuous process improvements that strengthen governance and internal controls.
• Perform or support control testing to evaluate the effectiveness of internal controls and recommend corrective actions when necessary.
• Develop, review, and maintain risk, compliance, and operational procedures to support governance standards and regulatory requirements.
• Manage multiple high-priority risk and compliance projects simultaneously with minimal supervision.
• Analyze risk data and trends to develop meaningful reports, dashboards, and actionable recommendations for leadership.
• Prepare and present risk reports and updates to the Chief Risk Officer and other members of senior leadership.
• Collaborate with cross-functional teams to identify opportunities to reduce risk and improve operational performance.
• Monitor remediation efforts and ensure timely resolution of identified risks and control gaps.
• Support enterprise risk assessments and ongoing governance, risk, and compliance initiatives.
• Perform other risk management and compliance responsibilities as assigned.

Requirements

• Bachelor's degree in Business, Finance, Accounting, Risk Management, or a related field, or an equivalent combination of education and experience.
• Minimum of 3 years of experience working with Risk & Control Self-Assessments (RCSAs), audits, control testing, and procedure writing.
• Demonstrated experience working with regulatory requirements, including HIPAA, CCPA, GLBA, and Regulation E (Reg E).
• 3-5 years of experience in enterprise risk management, operational risk, compliance, internal audit, or a related field.
• Experience supporting enterprise risk management programs, audit activities, or compliance initiatives within a corporate environment.
• Strong understanding of risk management principles, internal controls, and governance best practices.
• Excellent analytical and problem-solving skills with the ability to analyze complex information, identify trends, and provide practical recommendations.
• Demonstrated ability to manage multiple projects and priorities while working independently.
• Experience developing executive-level reports, dashboards, and presentations.
• Strong verbal, written, and presentation skills with the ability to communicate effectively across all levels of the organization.
• Proficiency with Microsoft Office Suite, including Excel, Word, and PowerPoint.

Preferred Qualifications

• Experience working within a large, complex or highly regulated organization.
• Knowledge of Enterprise Risk Management (ERM) frameworks such as COSO.
• Experience using Governance, Risk, and Compliance (GRC) platforms.
• Professional certifications such as CRISC, CISA, CIA, CRCM, or similar risk, audit, or compliance certifications are preferred.

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Flexible Working

At Conduent, we value individuality and flexible working arrangements. In this role, you can expect:

Hybrid Work: Work in a way that allows you to work from home during portions of your week and have time onsite to connect with other team members and business leaders.

Working for You

We offer perks and rewards designed to support you:

• Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one.
• Retirement Savings: Robust programs to help you secure your financial future.
• Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more.
• Career Growth Opportunities: Paths for advancement within a global organization.
• Paid Training: Learn while you earn with award-winning learning platforms.
• Paid Time Off: Competitive PTO packages to help you recharge.
• Great Work Environment: Join an award-winning culture that values diversity and inclusion.

Join Us:

At Conduent, we are united by a shared mission. We understand that our success is driven by the success of our associates. When you join us, you'll find opportunities to:

• Bring your authentic self to work every day.
• Grow and thrive both personally and professionally.
• Make a meaningful impact with our clients, in our communities, and for the millions of people we serve.

With over 50,000 associates in 24 countries, you'll be part of a global team that's shaping the future - for the company and for yourself.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is ($77,770 - $100,000)