Business Strategy Communications

• Shapes how Denny’s business strategy, priorities, decisions and performance are communicated across the enterprise.
• Connects individual departmental updates to the broader direction of the company.
• Translates complex business information into communications that clearly explain what is happening, why it matters and what comes next.
• Helps create a consistent enterprise narrative across leadership, departmental and operational communications.

Strategic Editorial Review and Refinement

• Reviews and strengthens communications drafted by functional departments.
• Refines message hierarchy, structure, tone, strategic context, timing and calls to action.
• Identifies unclear direction, unsupported claims, missing context and potential audience concerns before communications are distributed.
• Preserves the subject-matter intent while ensuring the final communication meets enterprise standards.
• Maintains clear accountability: departments own their content and accuracy; this role owns strategic and editorial readiness.

Critical Audience Communications

• Tailors communications for Team Members, restaurant managers, above-restaurant leaders, multi-unit managers, franchisees and executive leadership.
• Determines what each audience needs to know, how much context is required and what action should follow.
• Ensures messages reflect the business realities and expectations of the audience receiving them.
• Recommends the appropriate channel, sequencing and timing for priority communications.

Strategic Briefs and Leadership Alignment

• Develops communication briefs based on leadership direction and departmental input.
• Defines the communication objective, audience, key messages, business context, timing, risks and required actions.
• Surfaces areas requiring leadership alignment before communications move across the enterprise.
• Helps leaders prepare for likely questions, concerns and operational implications.

Executive Communications

• Partners with the Director of Enterprise Communications to support executive messaging.
• Drafts or refines leadership messages, scripts, presentations, memos, talking points and enterprise updates.
• Ensures executive communications reflect the leader’s voice while remaining aligned with company strategy.
• Handles sensitive and time-critical information with sound judgment and discretion.

Enterprise Editorial Planning

• Maintains visibility across major enterprise communications and business milestones.
• Identifies competing messages, unnecessary duplication, content gaps and sequencing risks.
• Helps establish editorial priorities based on business importance and audience need.
• Supports a disciplined enterprise communications calendar.

Public Relations Editorial Support

• Reviews and strengthens press releases, media pitches, statements and other external content developed by the PR team.
• Helps ensure internal and external communications are factually consistent and strategically aligned.
• Develops original external content when required for a communications-owned priority or time-sensitive business need.

Denny’s Made Storytelling

• Develops and refines social and editorial content for Denny’s Made, a platform that brings forward the people, stories and experiences shaped by America’s Diner.
• Ensures storytelling is human, distinctive and connected to Denny’s broader brand narrative.
• Partners with Communications, Marketing and other functional teams to identify stories with meaningful internal and external relevance.

Cross-Functional Partnership

• Builds strong working relationships across departments while maintaining clear editorial standards.
• Provides direct, constructive guidance that helps functional teams strengthen their communications.
• Works with leaders and subject-matter experts to resolve unclear, conflicting or incomplete direction.
• Moves work forward with urgency while protecting accuracy, alignment and audience trust.

Qualifications

• Bachelor’s degree in communications, journalism, English, business or a related field, or equivalent professional experience.
• Five or more years of experience in corporate communications, business communications, editorial strategy, executive communications or a related discipline.
• Exceptional writing, editing and message-development skills.
• Demonstrated ability to translate complex business strategy into clear, actionable communication.
• Strong business judgment and the ability to understand operational, financial and organizational priorities.
• Experience supporting senior executives and working across multiple functions.
• Ability to manage competing priorities and deliver high-quality work under tight deadlines.
• Experience in a franchise, restaurant, retail or multi-unit operating environment is preferred.
• Public relations, media writing or external storytelling experience is preferred.

Leadership Capabilities

• Enterprise mindset
• Strategic and editorial judgment
• Business acumen
• Audience discipline
• Constructive challenge
• Executive presence
• Speed and prioritization
• Cross-functional influence
• Accuracy and discretion
• Accountability for outcomes

The typical pay range for this role is:

Please note that this range represents the pay range for all positions in the job grade within which the position falls. This job posting is not a promise of any specific pay for any specific employee as the actual pay will take into account a range of factors, including location and experience.