Manager, Enterprise Communications

Definity Financial • $88K — $138K *
Waterloo, ON N2J 1A1In-Person
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-8 years in corporate or internal communications or journalism
  • Proven experience leading teams and overseeing editorial strategies
  • Exceptional journalistic writing and editing skills
  • Hands-on experience with enterprise Intranet platforms and email distribution tools
  • Strong ability to manage a high-volume content calendar under tight deadlines
  • Familiarity with using digital communication metrics for content optimization

Responsibilities

  • Lead editorial planning and execution of internal communication strategies
  • Manage primary internal channels, including the Intranet and employee newsletter
  • Source and produce compelling internal stories aligned with corporate goals
  • Draft and distribute major corporate news and updates
  • Coach and develop a team of communication professionals
  • Analyze and report on engagement metrics to optimize content effectiveness

Benefits

  • Opportunity to lead and shape internal communications strategy
  • Work closely with senior leadership and cross-functional teams
  • Foster a collaborative and creative team culture
  • Engage with a large employee base of nearly 5,000
  • Contribute to the alignment of corporate narrative with employee experiences
Full Job Description
Job Description

The Opportunity

We are looking for a Manager, Enterprise Communications to serve as the chief storyteller and editorial leader for our internal channels. Reporting to the Director of Internal Communication, you will lead a team of communication professionals responsible for connecting nearly 5,000 employees to our broader corporate strategy through compelling content and strategic channel management. You will own the enterprise editorial calendar, oversee our daily and weekly content platforms (including our Intranet and employee newsletter), and ensure that corporate news is delivered in a cohesive, timely, and engaging manner. The ideal candidate is a natural storyteller with a journalistic mindset, who can proactively source stories from across the business and weave them into our larger corporate narrative while developing a high-performing and engaged team.

What to Expect
  • Editorial Leadership: Lead the Enterprise Communication team's editorial planning and execution, overseeing the enterprise internal editorial calendar to ensure a balanced, strategic, and steady flow of information that connects employees to our business priorities and prevents channel fatigue.
  • Channel Management: Serve as the managing editor for our primary internal channels, specifically overseeing the content strategy for our Definity Connect intranet and the curation and distribution of our weekly all-employee newsletter.
  • Enterprise Storytelling: Proactively partner with business unit leaders and communicators across the organization to source, write, and produce compelling internal stories that connect team successes to our overarching corporate goals.
  • Corporate Announcements: Draft, sequence, and distribute major corporate news for our employee audience, including quarterly earnings summaries, leadership changes, town hall recaps, and operational updates.
  • People Leadership: Lead, coach, and develop a small but mighty team of communications professionals, providing clear direction, performance feedback, and growth opportunities. Foster a collaborative culture that encourages creativity, accountability, and continuous improvement.
  • Measurement & Optimization: Track, analyze, and report on channel engagement metrics (open rates, click-throughs, intranet traffic), using data to optimize our content strategy, send times, and formats.


What You Bring
  • Experience: 5-8 years of experience in corporate communications, internal communications, or journalism, including experience leading teams and managing complex editorial and channel strategies.
  • The Newsroom Editor: You have exceptional journalistic writing, editing, and proofreading skills, with a keen eye for a "hook" and the ability to make complex business strategy engaging and easy to understand.
  • Digital Channel Expertise: You have hands-on experience managing content within enterprise Intranet platforms (e.g., SharePoint, modern CMS tools) and email distribution software.
  • Calendar & Traffic Manager: You thrive in a fast-paced environment and have the ability to manage a high-volume content calendar, pivot quickly for urgent corporate announcements, and prioritize competing requests from various business units.
  • Data-Informed Storyteller: You are familiar with digital communication metrics and have a passion for using data to drive content decisions and channel improvements.


Salary Range: $88,000-$138,000

About Definity Financial

Definity Financial Careers

Joining Definity Financial presents an unparalleled opportunity to become part of a leading team of professionals in the financial services industry. This is a prime time for candidates to explore the diverse job opportunities at Definity Financial, a company renowned for its commitment to innovation, leadership, and professional growth.

Explore Career Opportunities

Definity Financial is actively seeking talented individuals for various positions across the company. From entry-level roles to senior leadership positions, Definity Financial offers a dynamic work environment where career growth is encouraged and supported by comprehensive benefits and diversity training programs.

Innovation and Professional Growth

At Definity Financial, innovation isn't just a buzzword; it's the cornerstone of the company's operations. Employees are encouraged to bring fresh ideas and perspectives to the table, driving the company forward in the competitive financial sector. Professional growth is facilitated through targeted training programs, leadership development opportunities, and active networking events that connect employees with industry leaders.

Cultivating a Diverse and Inclusive Culture

Definity Financial is committed to fostering a diverse and inclusive culture where all team members feel valued and respected. The company believes that diversity fuels innovation and enhances the team's ability to address client needs effectively. Through comprehensive diversity training and inclusive hiring practices, Definity Financial ensures that all employees have the opportunity to succeed.

Internship Programs and Entry-Level Positions

For those starting their careers, Definity Financial offers robust internship and entry-level positions that provide hands-on experience in the financial sector. Interns at Definity Financial gain invaluable insights into the industry, working alongside seasoned professionals and participating in projects that have real-world impact.

Benefits and Employee Well-being

Employees at Definity Financial enjoy a range of benefits designed to support their health, well-being, and financial security. The company's benefits package includes health insurance, retirement plans, and flexible working arrangements, ensuring that employees can balance professional and personal commitments effectively.

Join the Definity Financial Team

Definity Financial is hiring! Explore open positions that match your skills and interests. The company is looking for passionate, curious, and solution-driven team players. Whether you are refining your resume, preparing for an interview, or seeking to advance your career, Definity Financial offers a supportive environment where your ambitions can take flight.

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Embark on a journey with Definity Financial, where employment is not just about a job but about building a career with a company that values innovation, leadership, and diversity.
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Industry
Finance & Insurance
* Ladders Estimates

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