Review technical solutions and challenge vendor recommendations when needed.
Work with plant and business teams to identify whether issues are related to process, application, data, integration, or infrastructure.
Lead application participation in projects, upgrades, migrations, integrations, and enhancements.
Coordinate with Infrastructure, Security, Data & Analytics, Integration, and Enterprise Architecture teams.
Manage technical debt and operational risk associated with legacy applications.
Support future migration and retirement of legacy ERP platforms as part of the ERP consolidation strategy.
Ensure system knowledge is documented and retained internally.
Team Leadership and Management
Leadership: Lead, mentor, and manage a team of IT professionals, fostering a culture of collaboration, innovation, and continuous improvement.
Resource Management: Allocate resources effectively, ensuring that the team is equipped to meet organizational needs and project deadlines.
Performance Evaluation: Conduct regular performance reviews, set goals, and provide feedback to team members to enhance their skills and contributions.
IT Strategy and Implementation
Strategic Planning: Collaborate with senior leadership to develop and execute the IT strategy in alignment with the organization's overall goals and objectives.
Project Management: Oversee the planning, execution, and delivery of IT projects, ensuring they are completed on time, within scope, and within budget.
Technology Adoption: Evaluate and recommend new technologies and systems to enhance operational efficiency and improve service delivery.
Operational Oversight
IT Infrastructure Management: Ensure the stability, security, and performance of the IT infrastructure, including networks, servers, and cloud services.
Incident Management: Oversee the incident management process, ensuring timely resolution of technical issues and minimizing disruptions to business operations.
Change Management: Implement change management processes to facilitate the smooth introduction of new technologies and updates, ensuring minimal impact on users.
Budgeting and Financial Management
Budget Oversight: Develop and manage the IT budget, ensuring prudent financial management and cost control in all IT activities.
Vendor Management: Evaluate and manage relationships with third-party vendors and service providers, ensuring compliance with contracts and service level agreements (SLAs).
Collaboration and Stakeholder Engagement
Cross-Department Collaboration: Work closely with other departments to identify technology needs, gather requirements, and provide IT solutions that enhance productivity.
Stakeholder Communication: Communicate effectively with stakeholders at all levels, providing regular updates on IT initiatives, projects, and performance metrics.
Compliance and Security
Policy Development: Develop and implement IT policies, procedures, and best practices to ensure compliance with industry standards and regulations.
Cybersecurity: Oversee cybersecurity initiatives to protect the organization's data and systems from potential threats and vulnerabilities.
Education:
Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field; Master's degree or relevant certifications (e.g., ITIL, PMP) preferred.
8+ years of experience in IT management or a related field, with a proven track record of managing complex IT projects and teams.
8-10+ years of ERP or enterprise application experience.
Strong experience supporting ERP applications in manufacturing environments.
Strong understanding of Supply Chain and Manufacturing business processes.
Experience with ERP platforms such as PRMS, BPCS, LX, JDE, Oracle, Syspro, Infor, or similar systems.
Strong understanding of ERP technical concepts and application architecture.
Familiarity with IBM i / AS400, RPG, DB2, batch processing, and legacy-system concepts.
Understanding of integrations, EDI, interfaces, and enterprise data flows.
Strong Managed Services and vendor-management experience.
Experience managing production incidents, problems, changes, enhancements, and projects.
Ability to work effectively with technical teams, plant users, vendors, and business leadership.
Preferred
Direct PRMS, BPCS, or LX experience.
Strong IBM i / AS400 experience.
RPG knowledge or ability to understand RPG applications.
EDI experience.
ERP modernization or legacy-system retirement experience.
