Job DescriptionThe Manager, Engineering Services (Design) manages and directs Utility Operations Engineering Services activities for the distribution function of the company, focusing on Engineering Design and New Customer Service Requests for Engineering Services - NJ. This includes all distribution design functions in the designated territory.
This position is located at the Holmdel Office in Holmdel, NJ.
Responsibilities include:- Being accountable for the performance and results of engineering services team, providing leadership and direction to fellow team members.
- Maintaining a high level of safety commitment throughout day-to-day functions.
- Driving continuous improvement across the business unit and FirstEnergy.
- Overseeing complex engineering analysis and problem solving in relation to distribution design and construction, reliability, and distribution planning activities.
- Creating an environment of accountability and a sense of urgency for meeting agreed-upon expectations and deadlines with internal and external stakeholders.
- Overseeing complex engineering analysis and problem solving in relation to the distribution function.
- Supporting capital portfolio with timely estimates and plans.
- Leading efforts that increase productivity and goal accomplishment across business unit.
- Identifying, troubleshooting, and resolving problems on projects and/or processes before they become significant issues.
- Encouraging open, honest, direct, and ongoing conversation across utility operations groups and corporate support groups.
- Responding immediately to regulatory complaints and data requests, working closely with corporate regulatory reporting while keeping utility operations leadership informed.
- Supporting and coaching employees on corporate and regional goals and driving achievement through performance and safety.
- Fostering communications between work groups through timely and open dialogue.
- Providing timely and open discussion to staff on organization initiatives and updates.
- Developing the skills and knowledge of staff.
- Supporting and coaching employees on corporate and regional goals and driving achievement through performance and safety.
- Providing regular and routine feedback on performance, recognizing employee accomplishments, and providing coaching for improvement and/or corrective actions.
- Continually seeking opportunities to increase customer satisfaction and broaden/deepen relationships anticipating customers' needs and proposing alternative solutions when necessary.
- Supporting the FirstEnergy storm process.
Qualifications- Bachelor's degree in engineering or other technical discipline, or Professional Engineer's (PE) License and a minimum of 7 years' relevant work experience are required.
- OR High School diploma / equivalent and a minimum of 10 years' relevant work experience is required. Relevant work experience includes engineering design, reliability, system planning, substation construction and maintenance, distribution construction and maintenance, right of way acquisition, asset management, new business, joint use, etc.
- Professional engineering (PE) certification preferred.
- Demonstrated leadership experience required.
- Thorough understanding of electrical utility distribution system design
- Working knowledge of Construction and Material Standards and FE Distribution Policies and Procedures.
- Knowledge of information systems such as Microsoft Office tools, including Excel, Access, PowerPoint, and Word.
- Knowledge of the National Electric Safety Code.
- Self-motivated and capable of communicating, motivating, and driving the team toward positive change and improvement.
- Exceptional relationship management, leadership, teamwork, and managerial skills.
- Superior customer relations skills and strong written/oral communication skills to make clear, accurate and concise written and/or verbal reports.
- Able to adapt communication skills to all audiences.
- Demonstrated ability to manage multiple projects and the ability to lead others in achieving goals for the benefit of the business unit and FirstEnergy.
- Able to make accurate decisions.
- Demonstrated sound judgment.
Benefits, Compensation & Workforce DiversityAt FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity.
FirstEnergy takes a market-based approach to pay, which may vary depending on your location. In addition, your actual base salary will depend on various factors such as your skills, qualifications, and experience.
The estimated pay range for this role is $151,470-178,200
SafetySafety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.
Position ClassificationExempt
FirstEnergy Human Resources Team 
