Manager, End User Computing / Digital Workplace Technology

WorkSafe BC • $130K — $159K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 8-10 years of experience in End User Computing or Digital Workplace environments.
  • 7 years of experience managing technical teams.
  • Proven track record in developing technology strategies and operational plans.
  • Strong familiarity with collaboration platforms and cloud service delivery models.

Responsibilities

  • Develop and execute strategy for Digital Workplace and End User Computing technologies.
  • Lead a team ensuring delivery of secure and modern workplace services.
  • Align digital workplace solutions with employee needs and business priorities.
  • Recommend innovative solutions to enhance productivity and user experience.
  • Guide evolution of endpoint security and workplace collaboration platforms.
  • Evaluate emerging technologies for continuous improvement opportunities.
  • Oversee governance frameworks and service management practices.

Benefits

  • Defined benefit pension plan for retirement security.
  • 4 weeks of vacation in the first year, increasing with service.
  • Customizable health care and dental options through a comprehensive benefits package.
  • Optional leave arrangements available for personal needs.
  • Development opportunities including tuition reimbursement and leadership programs.
Full Job Description
Overview

We're looking for a Manager, End User Computing / Digital Workplace Technology to lead the strategy, delivery, and continuous improvement of WorkSafeBC's digital workplace technologies and services.

In this role, you'll be responsible for shaping the future of the employee technology experience across messaging, collaboration, endpoint management, virtual desktop infrastructure, cloud workplace technologies, and modern device management solutions. You'll provide strategic leadership to a high-performing technical team while ensuring our employees have secure, reliable, and innovative tools that enable productivity, communication, and collaboration.

As a key leader within the IT Security & End User Technology Department, you'll champion emerging technologies, guide modernization initiatives, strengthen enterprise security, and ensure technology investments support WorkSafeBC's strategic priorities.

How you'll make a difference

You'll use leading edge tech to connect people to healthy and safe workplaces.

Where you'll work

We serve the workers and employers across B.C., and we do that best when we're together. It's how we collaborate, learn from one another, and develop our people.

This role combines time in our offices with flexibility for remote work.

What you'll do

  • Develop and execute the strategy and roadmap for End User Computing, Digital Workplace, collaboration, messaging, endpoint management, and virtual desktop technologies.
  • Lead a team of technical professionals responsible for delivering secure, reliable, and modern workplace technology services.
  • Partner with business and technology leaders to align digital workplace solutions with organizational priorities and employee needs.
  • Recommend and implement innovative solutions that improve productivity, collaboration, user experience, and operational efficiency.
  • Guide the evolution of cloud and hybrid device management, endpoint security, virtual desktop infrastructure, and workplace collaboration platforms.
  • Evaluate emerging technologies, industry trends, AI-enabled workplace solutions, and vendor offerings to identify opportunities for continuous improvement.
  • Lead the planning and delivery of complex technology initiatives, including development of business cases, project proposals, implementation roadmaps, and operational plans.
  • Oversee technology standards, governance frameworks, and service management practices to ensure consistent and effective service delivery.
  • Champion enterprise security practices in collaboration with security and infrastructure teams.
  • Consistently model the appropriate level of organizational behaviours expected of all WorkSafeBC employees: responsive, respectful, fair, collaborative, accountable, and forward thinking.

Is this a good fit for you?

You will thrive in this role if you:
  • Are a collaborative and strategic technology leader.
  • Have experience leading technical teams within large, complex organizations.
  • Can balance operational excellence with long-term technology planning.
  • Build strong partnerships across business and technology teams.
  • Have a passion for improving the employee digital experience.
  • Are comfortable leading organizational change and technology modernization initiatives.
  • Can translate technical concepts into business outcomes and executive recommendations.

Your background and experience
  • Bachelor's degree in Computer Science, Information Technology, or a related discipline.
  • Minimum 8-10 years of progressive experience in End User Computing, Digital Workplace, Infrastructure, or Workplace Technology environments.
  • Minimum 7 years of leadership experience managing technical teams.
  • Experience developing technology strategies, roadmaps, and operational plans.
  • Experience managing vendors, budgets, and complex technology initiatives.
  • Strong understanding of enterprise workplace technologies, collaboration platforms, endpoint management, and cloud-based service delivery models.

We'll consider an equivalent combination of education and experience.

Important to know

Before we can finalize any offer of employment, you must:
  • Consent to a criminal record check and successfully meet record clearance
  • Confirm you're legally entitled to work in Canada

Our benefits

As a member of our team, you'll have access to services and benefits that help you get the most out of work - and life. Along with a competitive salary, your total compensation package includes:
  • Defined benefit pension plan that provides you with a lifetime monthly pension when you retire
  • 4 weeks of vacation in your first year, with regular increases based on years of service
  • Benefits package that includes customizable options for health care and dental benefits, additional days off, and a health care spending account
  • Optional leave arrangements
  • Development opportunities (tuition reimbursement, leadership development, and more)


Salary : $130,999 - $159,163/ yearly

Want to apply?
  • Please note that we will be starting assessments prior to the closing date.


We encourage all qualified applicants to apply . If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.

About WorkSafe BC

WorkSafe BC Careers

There has never been a more opportune time to join the dedicated team at WorkSafe BC, a leader in occupational health and safety. This company stands at the forefront of innovation and leadership in the industry, offering a range of job opportunities that promise professional growth and a dynamic work environment.

Explore Job Opportunities

WorkSafe BC is actively hiring, seeking professionals who are eager to contribute to a safer workplace across various industries. With a diverse range of positions available, candidates can find the perfect match for their skills and career ambitions.

Experience Professional Growth

At WorkSafe BC, career advancement is a priority. The company supports its team with unmatched training, development programs, and leadership opportunities that are designed to foster professional growth and innovation. Each position at WorkSafe BC offers the chance to develop industry-leading skills and advance in one’s career path.

Join a Diverse and Inclusive Team

WorkSafe BC is committed to diversity and inclusivity within its culture. The company offers diversity training to ensure all team members can thrive in a supportive and inclusive environment. This commitment to diversity strengthens the team and enhances the innovative solutions WorkSafe BC delivers to the community.

Internship and Networking Opportunities

For those starting their careers, WorkSafe BC provides internship opportunities that offer a hands-on experience in the field of occupational health and safety. Internships are a stepping stone to full-time employment, offering both practical experience and valuable networking opportunities within the company.

Benefits and Culture

Employees at WorkSafe BC enjoy a range of benefits designed to support their health, well-being, and work-life balance. The company culture emphasizes teamwork, respect, and accountability, creating a positive workplace where every team member’s contribution is valued.

How to Apply

To explore available job opportunities and join the WorkSafe BC team, candidates are encouraged to visit the Jobs and Careers sections on the company’s website. Prospective employees should prepare their resume to highlight relevant experience and skills, and be ready to discuss how they can contribute to the company during the interview process.

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