Manager, Emerging Account Management

MaintainX

$110K — $130K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience leading Account Management teams
  • Proven recruitment, hiring, and development skills
  • Strong coaching and mentoring abilities
  • Successful track record in sales leadership (SaaS or B2B)
  • Analytical thinker with data presentation skills
  • Experience in process improvement and efficiency recommendations
  • Background in a fast-growth environment

Responsibilities

  • Manage daily operations of the Account Management team
  • Create and implement efficient processes to achieve goals
  • Oversee people management tasks including hiring and performance management
  • Provide coaching and feedback through 1-1s and customer interactions
  • Ensure accurate forecasting and report on pipeline metrics
  • Implement strategic processes for outbound sales initiatives
  • Deliver weekly reports on team success, challenges, and strategies

Benefits

  • Access to a comprehensive benefits package tailored to location
  • Opportunities for commissions and annual bonuses
  • Equity options based on role
  • Support for health coverage and retirement plans that vary by country
  • Personalized assistance and information from recruiters on benefits details
Full Job Description
We9re looking for an experienced and motivated sales leader to join our Account Management team. Your primary objective will be to ensure the success of our Emerging Market Account Managers by providing coaching, mentorship, and guidance to help the Account Managers meet and exceed their individual and team goals. You will also be responsible for setting performance expectations, monitoring progress, enhancing processes, and providing regular feedback to help your team improve their skills and achieve their targets.

What you9ll do:
  • Manage the day-to-day operations of the team. Create and implement processes to make sure the team is operating efficiently and can meet deadlines and goals. Proactively remove obstacles and solve any problems that can prevent the team from reaching their goals.
  • Own people management tasks for direct reports including hiring, onboarding, offboarding, career development and performance management. Identify training and skill development opportunities for direct reports. Provide consistent coaching through 1-1s, pipeline reviews and getting involved on customer calls.
  • Ensure forecasting is accurate and implement measures to accurately report on future pipeline.
  • Implement strategic processes and expand on our outbound sales program in order to help the team achieve their revenue targets.
  • Provide weekly reporting on the success of the team as well as wins, challenges and strategic initiatives.

About you:
  • 3+ years of experience leading Account Management teams.
  • You have experience recruiting, hiring, and developing talented and driven individuals.
  • You have a passion for coaching, motivating, and mentoring others.
  • You have a track record of success in sales leadership within a SaaS or B2B organization.
  • You care deeply about the success of your reps and you9re great at celebrating wins and progress.
  • You9re an analytical thinker and know how to turn metrics into decisions, and can present data in an impactful way.
  • You can identify and make recommendations for improvement in the areas of process, efficiency and productivity.
  • You have experience in a fast-growth environment.
  • Experience in sales in the CMMS industry or B2B SaaS startup is an asset.

This role is responsible for managing and supporting a customer portfolio based primarily in English-speaking markets (US/English Canada), requiring daily verbal and written communication in English with those customers.

Compensation and benefits. Base pay is one part of the package. Depending on the role, compensation may also include commission, an annual bonus and equity. Benefits differ by country. For roles in the United States, Autodesk9s benefits are described at benefits.autodesk.com. For roles in Canada and other countries, the plan differs on health coverage, retirement and leave, and your recruiter will walk you through it.

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