Manager of Educator Enablement to lead the development of high-quality, scalable training materials that support instructors in successfully implementing our curriculum across K-12 and higher education settings.
This role is responsible for creating clear, engaging, and instructionally sound training resources-including videos, overviews, and implementation guides-that enable educators to adopt and use our products with minimal direct support. The ideal candidate brings a strong foundation in instructional design, a sharp eye for content quality, and the ability to translate complex systems into intuitive, educator-friendly materials.
Key ResponsibilitiesEducator Training & Content Development - Design and produce high-quality training materials, including:
- Short-form instructional videos
- One-pagers and quick-start guides
- Implementation and onboarding resources
- Ensure all materials are clear, engaging, and usable without live facilitation
- Establish templates and standards for scalable, consistent training content
- Identify opportunities to streamline onboarding and reduce support burden
- Iterate on materials based on educator feedback and implementation data
- Build a scalable library of training resources that supports growth across partners
Educator Enablement & Support - Serve as a resource for customers on how to best implement our curriculum, during implementation and throughout the customer journey as needed.
- Translate customer needs and challenges into improved training materials
- Collaborate with Partner Success and Product teams to identify gaps in educator support
- Acts as the voice of the educator, translating implementation challenges into product and experience improvements
Instructional Design - Apply best practices in instructional design to support adult learners (educators and faculty)
- Structure content to reduce cognitive load and support independent use
- Align materials to real classroom and implementation contexts
- Ensure accessibility and usability across all materials (WCAG-aligned)
RequirementsQualifications- 5-8+ years of experience in instructional design, educator enablement, or curriculum development, with a track record of building scalable training solutions in complex environments
- Proven experience designing and delivering high-impact, educator-facing materials across K-12 and/or higher education, with demonstrated adoption and effectiveness
- Exceptional content development capabilities across video, written, and visual formats, with technical expertise and a strong eye for quality, clarity, and engagement
- Demonstrated ability to translate complex products or systems into intuitive, actionable guidance that enables independent use at scale
- Deep, hands-on experience with LMS platforms (e.g., Canvas), including designing content for seamless integration into educator workflows
- Excellent communication and stakeholder engagement skills, with confidence partnering directly with educators, faculty, and cross-functional teams to drive outcomes
Preferred Qualifications - Experience in customer education, onboarding, or implementation support
- Familiarity with accessibility standards (e.g., WCAG)
- Experience working in edtech or product-driven environments
- Basic video editing and content production skills
Benefits- Compensation: $80,000- $90,000 per annum (DOE)
- Employee Stock Option Plan (ESOP)
- Comprehensive Medical, Dental, & Vision Plans
- Employee Assistance Program, Talkspace and One Medical membership to support the health & well-being of our team
- Generous Paid Parental Leave
- Open Paid Time Off
