Manager, Network Management - Cigna Healthcare - Hybrid (Newton, MA)

Cigna Healthcare

$92K — $153K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of healthcare provider contracting and negotiations experience with large physician groups
  • Background in managed care, healthcare, or health insurance including commercial contracting
  • Proven leadership experience with mentoring capabilities
  • Strong provider relationship management skills for developing long-term partnerships
  • Knowledge of complex reimbursement methodologies, especially incentive-based models
  • Deep understanding of hospital and managed care business models
  • Exceptional communication skills for building internal relationships
  • Strong problem-solving and negotiation skills, with contract interpretation expertise

Responsibilities

  • Manage complex contracting and negotiations with large healthcare providers
  • Build and maintain strong relationships to foster network growth
  • Coordinate with various partners to ensure aligned execution of network strategies
  • Develop strategic network positions and identify risk-based opportunities
  • Work towards meeting cost targets while sustaining a competitive provider network
  • Enhance medical cost and quality through consultative guidance
  • Prepare and analyze financial impacts of provider contracts
  • Lead resolution of escalated provider issues with market knowledge

Benefits

  • Comprehensive health benefits including medical, vision, and dental
  • Well-being and behavioral health programs
  • 401(k) retirement plan
  • Company-paid life insurance
  • Tuition reimbursement
  • Minimum of 18 days paid time off per year, plus paid holidays
Full Job Description
As a Network Contracting Manager, you'll report to the AVP, Provider Network Management. In this individual contributor role, you'll assist in developing the strategic direction and management of day-to-day contracting and network management. This role supports the New Hampshire (NH), Vermont (VT), and Maine (ME) territory.

Responsibilities
  • Manage complex fee-for-service and value-based contracting and negotiations with large physician groups, ancillaries, and hospital systems.
  • Build and maintain strong provider relationships to support network growth and value-based business opportunities.
  • Coordinate closely with matrix partners (i.e., Claims, Medical Management, Credentialing) to ensure aligned execution.
  • Develop strategic network positions, identify value-oriented and risk-based opportunities, and contribute to alternative network initiatives and analytics.
  • Work to meet unit cost targets while maintaining an adequate, competitive provider network.
  • Design and manage initiatives to improve medical cost and quality, offering consultative guidance informed by clinical informatics.
  • Prepare, review, and project the financial impact of large or complex provider contracts and alternative terms.
  • Create, implement, and ensure operational accuracy of HCP agreements through effective cross-functional collaboration.
  • Lead resolution of escalated provider issues and manage key provider relationships with deep knowledge of the local market landscape, including contract loading and maintenance.


Required Qualifications
  • 3+ years of healthcare provider contracting and negotiating experience involving complex physician groups and ancillaries
  • Background in managed care, healthcare, or health insurance, including commercial contracting
  • Proven leadership experience, including mentoring and guiding others
  • Strong provider relationship management skills and success in developing long-term partnerships
  • Knowledge of complex reimbursement methodologies, including incentive-based models (strongly preferred)
  • Deep understanding of hospital, managed care, and provider business models with the ability to influence sales and provider audiences
  • Exceptional presentation and communication skills, including the ability to build internal relationships in a fast-paced, matrixed organization
  • Customer-centric approach, strong interpersonal skills, and confidence in navigating change
  • Strong problem-solving, decision-making, negotiation, contract interpretation, and financial analysis skills
  • Proficiency in Microsoft Office


Preferred Qualifications
  • Bachelor's degree in a related field (industry experience may substitute); MBA / MHA preferred
  • Hybrid schedule: Working onsite at our Newton, MA office with occasional work from home.


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 92,000 - 153,300 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

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