Responsible to lead provider network relations, operational support and analyst teams in strategizing, defining and delivering comprehensive new system enhancements, processes, and training to maintain and grow VSP's Provider Network.

Direct the Provider Network teams responsible for the implementation and operational management of provider data and relationships

Communicate strategic goals and the impact the teams' efforts have in achieving the division and organizational goals

Participate in the development of key division initiatives; lead and manage the implementation of assigned corporate strategies and follow up on operational performance, training and metrics for Provider Network to ensure operational stability

Accountable for the development of a system/dashboard to monitor data integrity within the Network Development team, including quality and provider relations team metrics

Direct the team to achieve and maintain service goals; work closely with SBUs, payment and product integration, and regulatory compliance

Partner with Legal on developing and reviewing vendor contracts, unique practice ownership scenarios and provider escalations

Responsible for the deployment and delivery of insurance and regulatory training content for providers and their staff

Responsible for provider networks, including maintaining appropriate access, developing and maintaining compliance with network standards

Accountable for business area impact assessments, business analysis and implementation of corporate and divisional projects, ensuring operational readiness

Partner with division leadership, business partners, to recommend solutions or enhancements to the provider network

Monitor performance of direct reports; provide prompt and objective coaching and counseling; conduct performance reviews; recommend salary increases

Participate in the hiring and interviewing process for open positions, ensuring that the most qualified candidates are selected

Assure effective communications are maintained. Inform employees as to plans and progress; conduct employee discussion sessions at regular intervals

Responsible for the department budget; monitor expenses to ensure costs are within established levels

Job Specifications

Typically has the following skills or abilities:

Bachelor's Degree in Business, Communications, Health Care or related field, or equivalent experience

Minimum of 3 years of Management, Supervisory, or Leadership experience

Experience in the health care industry or equivalent

Demonstrated ability to resolve complex issues

Demonstrated ability to learn, interpret and apply information in contractual documents, policies and procedures

Excellent leadership skills, communication skills and interpersonal skills

Ability to travel as needed

Manage multiple complex division projects where independent action, high degree of initiative and coordination across departments is required

Strong interpersonal skills and organizational skills

Strong written and oral communication skills

Ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups

Regularly exercises discretion and independent judgment in the performance of his/her job duties

Working Conditions

The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

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Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.

Salary Ranges: $73,500.00 - $131,250.00