American Express

Manager-Digital Product Solutions Design

American Express$120K — $150K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree with 3+ years in agile product development and delivery.
  • Preferred MBA or Computer Science degree in a related technical field.
  • 1+ years of solution architecture experience required.
  • Experience in Risk Management is advantageous.
  • Balance of business understanding and technical expertise with experience in driving digital innovation.
  • Proficiency in Scaled Agile Framework and principles, with a proven record in launching software or services.

Responsibilities

  • Create architectural blueprints for business initiatives ensuring consistency across various markets and products.
  • Define the architecture roadmap and deployment plan for risk processes.
  • Consolidate and correlate diverse business needs and processes to analyze their relevance.
  • Demonstrate understanding of business processes and recommend appropriate solutions.
  • Maintain an inventory of business processes, capabilities, and related architectural artifacts.
  • Manage solution cadence by liaising with partners to identify needs and solve gaps.
  • Brainstorm and negotiate with stakeholders for optimal design solutions.

Benefits

  • Collaborative work environment with a focus on innovation.
  • Opportunities for professional growth and development.
  • Engagement with diverse teams and cross-functional projects.
  • Dynamic and complex work environment that encourages problem-solving.
  • Flexibility in work structures to support modern business needs.
Full Job Description
Job Description

Job Description:
  • The incumbent will be responsible for the business architecture of Risk Capabilities within American Express. This is a business & technology facing role, mapping business process to capabilities, providing E2E solution for the prioritized features using program increments, ensuring flexible and global system/capability design and 1-2-year capability roadmap including performance, availability and test automation. The role involves working with product managers, business managers and engineering leaders to convert the business idea/vision into a development roadmap
  • The incumbent will also be responsible for multi-year strategy to modernize platforms within American Express, along with day-to-day solution management cadence in SAFE (Scaled Agile) framework across 4 different ART's (Agile Release Trains) New Accounts, Line Management, Authorizations and Collections processes. The successful individual ensures that the platform transformations meet the evolving needs of risk management through continual innovation, global/flexible design for new use cases to fuel growth, reduce time to market and manage losses. Requires strong organizational, technical and creative problem-solving skills. Requires strong stakeholder management and ability to influence across multiple levels of leadership. Must work well in a dynamic, complex environment and under deadline pressures. Propagates architectural flows and governance to a set of scrum teams and/or SAFE trains to deploy the new business features across markets and products for risk management.


Responsibilities

  • Create architectural blueprints for business initiatives to ensure consistency across markets and products, track progress to move from legacy to future state platform
  • Defining the architecture roadmap and deployment plan, working to ensure that risk processes and platforms are moving in right direction
  • Ability to consolidate and correlate disconnected business needs, processes and articulate their collective relevance through analysis
  • Demonstrate a solid understanding of the business process, drivers for change and recommend the right solution
  • Maintain the inventory and knowledge base on business processes, business capabilities and technical components along with other architectural artefacts e.g. data architecture, application architecture
  • Manage solution cadence by interacting with partners (Risk, AET, Marketing) to identify needs, opportunities, and gaps, and solve problems
  • Brainstorming and negotiating effectively with various stakeholders to continuously come up with best design


Qualifications

Minimum:
  • Bachelor's Degree and 3+ years in agile product development and delivery
  • MBA or Computer Science degree related technical field is preferred
  • 1+ years of Solution architecture experience
  • Risk Management Experience is a plus
  • A good balance of business acumen and technical knowledge with a proven track record of driving digital innovation and architecture with a customer-first mindset.
  • An established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, Scaled Agile Framework and principles.
  • Enthusiasm and passion for building great products and services and an ability to articulate product functionality.
  • Understanding of the evolving compliance and regulatory requirements and environment and how to incorporate technology, infrastructure and security requirements into the product design.
  • Excellent communication skills with the ability to engage, influence, and inspire partners to drive collaboration and alignment.
  • High degree of organization, individual initiative and personal accountability.
  • An ability to solve complex problems and a highly analytical approach; and


Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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