Manager, Digital Enablement

KPMG

$110K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years leading strategic communications for projects/products, employing change management methodologies.
  • Bachelor's degree from an accredited institution.
  • Experience in writing for marketing/communications related to technology products and change management.
  • Familiarity with project management methodologies across project lifecycle phases with strong organizational skills.
  • Exceptional communication skills, including writing, presentation, and attention to detail.
  • Ability to engage positively across all organizational levels and nurture high-performance teams; some travel may be required.
  • Authorized to work in the U.S. without needing sponsorship for employment-based visas.

Responsibilities

  • Lead development and execution of end-to-end enablement strategies for platforms and analytics tools.
  • Execute and manage the program communications plan to facilitate user adoption.
  • Ensure compliance with brand guidelines and maintain content repositories per standards.
  • Engage with stakeholders to capture needs and foster participation in transformation.
  • Create adoption strategies for technology tools, conducting impact assessments.
  • Establish and track KPIs to measure success and improve initiatives through data insights.
  • Act with integrity and professionalism to contribute to KPMG's collaborative culture.

Benefits

  • Comprehensive medical and dental plans along with vision coverage.
  • Disability and life insurance options available.
  • 401(k) plans with competitive contribution options.
  • Personal Time Off policy tailored to work hours and tenure.
  • Yearly holiday calendar and designated break periods without using PTO.
  • Robust suite of personal well-being benefits for mental health support.
Full Job Description
KPMG is currently seeking a Manager, Digital Enablement to join our Digital Nexus technology team.

Responsibilities:
  • Lead the development and execution of end-to-end enablement strategies for specialized platforms, data products, and analytics tools, driving the creation and execution of targeted resources to ensure seamless user adoption; partner closely with technical, risk, legal, and security leadership to deeply understand the technical underpinnings and governance of these capabilities, effectively translating them into clear business value
  • Execute and monitor the program communications plan to tell a compelling story to drive adoption; prepare all communications materials and campaigns as per set review and approval process and turnaround deadlines; ensure timely distribution and delivery via various approved communications channels, as per set timelines while driving alignment across various stakeholders
  • Ensure compliance with KPMG and Digital Nexus brand guidelines; maintain OCM content repository and ensure that documents conform to standards and storage retention procedures; design and implement learning strategies and programs to enhance digital literacy and adoption among employees such as organizing training sessions, workshops, and creating educational materials
  • Engage with key stakeholders to understand their needs and ensure their active participation in the transformation process; develop and maintain strong relationships with project stakeholders, corporate communications, and other professionals to ensure alignment of messaging and processes
  • Create and implement adoption strategies to ensure the successful uptake of new technology tools and processes; conduct change impact and readiness assessments, developing adoption plans, and monitoring the effectiveness of these initiatives
  • Establish and track key performance indicators (KPIs) to measure the success of digital enablement initiatives; use data-driven insights to continuously improve strategies and outcomes
  • Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

Qualifications:
  • Minimum five years of recent experience in leading strategic communications related to project and products as well as with leveraging change management methodology and applying as appropriate for the business environment
  • Bachelor's degree from an accredited college or university is required
  • Writing experience in marketing and/or communications for Technology products/OCM teams/User background; understanding of technical capability or willingness to test and learn
  • Experience with project management approaches, tools, and phases of the project lifecycle; strong trouble-shooting and organizational skills and ability to work on multiple projects simultaneously; ability to participate in resource planning processes based on defined organizational plans
  • Demonstrated exceptional written, verbal, presentation and editorial skills with keen attention to detail with ability to think creatively, out of the box
  • Ability to effectively interact with individuals at all levels of responsibility and authority; must be able to prioritize, delegate and foster the development of high-performance teams to lead/support an environment driven by customer service and teamwork; some travel may be required
  • Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

KPMG LLP and its subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work .

Follow this link to obtain salary ranges by city outside of CA:
https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=6837_9_26

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