Desjardins Group

Manager

Desjardins Group$80K — $100K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field
  • Minimum nine years of relevant experience
  • Knowledge of French required
  • Advanced proficiency in English necessary for role
  • Other combinations of qualifications and relevant experience may be considered

Responsibilities

  • Support the supervisor with work organization and planning
  • Develop and track the unit's action plan for alignment with strategic goals
  • Establish management practices for talent development and employee engagement
  • Define and implement service-related activities to enhance client satisfaction
  • Manage individual and team performance to meet organizational goals
  • Continuously improve management processes
  • Promote the cooperative values of Desjardins Group
  • Conduct business intelligence to represent the organization

Benefits

  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan for stable retirement income
  • Group insurance, including telemedicine services
  • Reimbursement for health and wellness expenses and telework equipment
  • Annual bonus structure
Full Job Description
Your role involves using your ability to make quality decisions and build effective teams to manage a large subset of sales or operations activities or a support sub-function that offers specialized services to the sector. You are responsible for administrating your group's service offer, developing and implementing its business plan, and overseeing activities supporting the administrative department's strategic orientations. With an ability to develop talent and drive results, you are able to effectively manage people and performance, produce reports and ensure member/client satisfaction. More specifically, you will be required to:
  • Support the immediate supervisor by helping with work organization, operational planning and special initiatives
  • Develop, implement and track the unit's action plan, ensuring alignment with the organization's strategic orientations and other administrative units, in a performance management context
  • Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement, and diversity in keeping with Desjardins values
  • Define and ensure the implementation of activities related to the unit's services and ensure entrusted projects are carried through so as to maximize targeted business results and ensure member and client satisfaction
  • Support the administrative unit's action plan by successfully managing individual and team performance
  • Continuously improve the management of processes under your responsibility
  • Promote Desjardins Group's cooperative values
  • Represent the organization and conduct business intelligence


What we offer*
  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Hybrid

What you bring to the table
  • Bachelor's degree in a related field
  • A minimum of nine years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
  • Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Action oriented, Customer Focus, Decision quality, Develops talent, Differences, Drive results, Engagement, Nimble learning, Teams

Trade Union (If applicable)

Job Family
Management (FG)

Unposting Date
2026-06-10

About Desjardins Group

Desjardins Group is a Canadian cooperative financial group with headquarters in Montreal, Quebec. It was founded in 1900 and has since grown to become the largest cooperative financial group in Canada, with over 7 million members and clients. The group offers a range of financial services including banking, insurance, wealth management, and investment services. Desjardins Group operates primarily in Quebec and Ontario, but also has a presence in other Canadian provinces as well as in the United States and Europe. The group is committed to social responsibility and sustainability, and has implemented various initiatives to promote these values.
Learn more about Desjardins Group
Size
48,200 employees
Industry

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