Oracle Corporation

Manager, Data Center Support Services - Saline, MI

Oracle Corporation$102K — $209K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-10 years of leadership experience in IT or data center management
  • Strong technical knowledge of server, storage, and networking hardware
  • Proven track record in managing multi-disciplinary teams
  • Experience in incident management and resolution within mission-critical environments
  • Demonstrated ability to influence and collaborate with cross-functional teams
  • Proficiency in delivering projects on time and meeting customer KPIs
  • Strong recruitment and talent acquisition skills

Responsibilities

  • Lead and support a team of 15-20 Data Center Technicians
  • Oversee daily operations of the data center in a 24/7 environment
  • Manage installation and maintenance of hardware and field change orders
  • Ensure timely delivery of services to meet project milestones
  • Collaborate with engineering, product management, and other teams
  • Manage and resolve incidents, performing after-action analysis
  • Plan and execute capacity expansions and facility growth

Benefits

  • Medical, dental, and vision insurance
  • Short and long-term disability insurance
  • Life and AD&D insurance
  • Flexible Spending Accounts for healthcare and childcare
  • 401(k) plan with company match
  • Flexible vacation and paid time off
  • Paid sick leave and parental leave
  • Employee Stock Purchase Plan
  • Comprehensive financial planning support
  • Voluntary benefits options available
Full Job Description
Job Description

We are looking for an experienced leader with strong people management skills, business acumen and well-rounded IT technical abilities to lead the teams responsible for building and supporting our cloud data centers in Saline, MI.

* Provide strong leadership, direction and operational experience

* Strong knowledge of computer hardware (Server, Storage and Networking devices)

* Drive and manage escalations to rapid resolution and closure

* Work with distributed teams across the country

* Growing the team by recruiting and hiring top talent

*Delivering expansion projects on time with high quality

* Collaborating and working effectively with best-in-class architects, engineers, product management, etc.

Responsibilities

This role involves managing the physical site in Saline, MI. The candidate should be experienced in managing a multi disciplined Cloud Data Center space with demonstrated people skills, the ability to influence groups outside your direct responsibility and the colocation partners.

This multi faceted management role includes:

* Management and support of 15-20 Data Center Technicians

* Data Center day to day support operations in 7/24 mission critical environment

* Installation, Field Change Orders and Hardware break/fix activity

* Responsible for ensuring timely delivery of services/tasks to meet milestones and customer KPI's

* Interacting across functional areas and teams (Engineering, Build, Site Selection, Business Operations, etc.

* Reacting to and managing incidents, driving resolution and after-action analysis

* Capacity expansion at all scales (rack additions, block additions, white space growth, new sites, etc.)

* Drive local recruitment for future hires

* Creating an environment of continuous improvement

Qualifications

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $102,300 to $209,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - M2

About Oracle Corporation

Oracle Dyn Global Business Unit is a pioneer in managed DNS and a leader in cloud-based infrastructure that connects users with digital content and experiences across a global internet. Dyn's solution is powered by a global network that drives 40 billion traffic optimization decisions daily for more than 3,500 enterprise customers, including preeminent digital brands such as Netflix, Twitter, Linkedin and CNBC. Adding Dyn's best-in-class DNS and email services extend the Oracle cloud computing platform and provides enterprise customers with a one-stop shop for Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS). On January 31, 2017 Oracle completed the acquisition of Dyn, which now operates as an Oracle Infrastructure-as-a-Service (IaaS) global business unit (GBU).

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Learn more about Oracle Corporation
Size
143,000 employees
Market Cap
$217.3 billion
Industry
Net Income
$12.8 billion
Founded
1977
5 Year Trend
+2.3%
Revenue
$39.6 billion
NASDAQ

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