Royal Bank of Canada

Lead System Administrator

Royal Bank of Canada • $90K — $120K *
Toronto, ON M3C 0E3In-Person
Information Technology
8 - 10 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • 10+ years of relevant experience in requirements management on large projects
  • Strong technical background, particularly in Microsoft technologies
  • Proficiency in Middleware Technology
  • Excellent teamwork and time management skills
  • Knowledge of ITIL practices in change, incident, and problem management

Responsibilities

  • Conduct disaster recovery planning and participate in DR tests
  • Implement and support new software versions across environments
  • Provide technical assistance for various projects
  • Manage incidents and perform post-incident analysis
  • Research and implement new technology to meet project needs
  • Set up and support workflow and job scheduler software
  • Lead a team of technical staff in application and system administration

Benefits

  • Comprehensive Total Rewards Program including bonuses and flexible benefits
  • Development opportunities supported by leadership
  • Ability to make a significant impact within the organization
  • Collaborative and high-performing work environment
  • World-class training program in financial services
Full Job Description
Job Description

WHAT IS THE OPPORTUNITY?

Reporting to the Senior Manager, this role is responsible for assessing, researching, and analyzing business and technical application requirements to support and resolve systems issues within the RBC supported solution. The Lead Application Administrator will support one to many applications and the associated technical environment. An expert knowledge of applications and environments is expected plus the ability to lead technical teams.

This role is a working lead provide functional guidance or manage daily activity of a small team. This role partners across Technology & Operations projects and technical teams, business partners and external vendors. Opportunity to work with cutting edge technology teams to help pilot and integrate with RBC networks.

WHAT WILL YOU DO?
  • DR planning and participation in DR tests. Will understand how to set up, maintain and cutover to DR.
  • Implement and support new software versions and new versions of systems software. This will include setting up software in development, QA, Production and DR environments.
  • Provide technical assistance with projects.
  • Incident and Problem Management including during and post-incident analysis.
  • Researching and implementing new technology per project and support needs.
  • Set-up and support of workflow and job scheduler software.
  • Set-up, administration and support of interfaces and APIs.
  • Middleware configuration, administration and support.
  • Application environmental set-up, administration and support.
  • SLA management and reporting for applications.
  • Application support, issue management and escalation.
  • Vendor, T&I and business user liaison.
  • May use specialist knowledge in one or several applications and support environment.
  • Will understand application use and access.
  • Will assist with the Technology Lifecycle Management Program for technology asset management.
  • Will lead small technical teams in the above tasks.
  • Will perform an advisory role in more junior positions.
  • Define user access management and provide training on data elements as well as audit process for data to ensure that it is current and relevant
  • Lead a team of data engineers and full stack developers.


WHAT DO YOU NEED TO SUCCEED?

Requirements (must have):
  • 10+ years of relevant experience with progressively increasing responsibilities in the areas of requirements management on large and complex projects / programs.
  • Strong technical background.
  • Strong knowledge of Microsoft technologies.
  • Strong knowledge of Middleware Technology.
  • Teamwork/time management skills.
  • Knowledge of the ITIL (change/incident/problem management)


Nice-to-have:
  • Scripting/Programming background including PowerShell/.Net/C/C++/T-SQL.
  • Networking/DNS knowledge.
  • Cybersecurity knowledge.


WHAT'S IN IT FOR YOU?

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Opportunities to do challenging work


#TECHPJ

#LI-POST

Job Skills
Configuration Management (CM), Critical Thinking, Customer Service, Database Backup, Decision Making, Detail-Oriented, Information Security, IT Service Management (ITSM), IT Standards

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-05-07

Application Deadline:

2026-07-16
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

Stay Connected

Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here at Royal Bank of Canada.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities awaiting you at RBC. Explore the possibilities with Royal Bank of Canada, where your future is filled with potential and the path to success is paved with countless opportunities for professional and personal growth. Join us and shape not just your career but the future of the financial industry.
Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
Finance & Insurance
5 Year Trend
+8.7%
NASDAQ
RY
* Ladders Estimates

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