Your Job

Georgia-Pacific is seeking a contribution-motivated Manager, Customer Solutions to support our GP PRO Consumer Business. We are looking for a leader who thrives on developing each team member's unique talents, solving complex customer and supply chain challenges, and leveraging data, technology, and cross-functional collaboration to create measurable, long-term business value. The ideal candidate is energized by empowering others, improving service, and advancing their career in a principle-based, values-driven organization.

The Customer Solutions, Supply Chain Manager role creates value by leading Customer Solutions Specialists, building trusted customer relationships, and partnering across Production Planning, Deployment Planning, Customer Supply Chain, Transportation, and Warehousing. This leader will guide the team in solving customer and supply chain challenges, improving service, and developing scalable solutions that support long-term customer satisfaction and profitable business results.

Location: This is a hybrid role (4 days remote, 1 in office) based out of our Georgia Pacific office in Green Bay, WI and will entail occasional travel throughout the year.

The ideal candidate is a people-centered leader who balances customer needs, operational realities, and business economics to create long-term value. They thrive in ambiguity, influence effectively across functions, and use data and economic thinking to guide principled decisions. This leader sets clear expectations, provides honest coaching, holds themselves and others accountable, and is passionate about helping employees grow and maximize their contributions.

What You Will Do
• Lead the order-to-cash and logistics flow by partnering with customers and cross-functional teams to deliver service solutions that profitably meet customer goals and strengthen long-term business results.
• Provide proactive, principle-based leadership by setting clear priorities, removing barriers, empowering employees, and developing each team member's unique talents and contributions.
• Use analytics, business insights, economic thinking, and marginal analysis to identify performance gaps, recommend improvements, and make decisions that enhance service, stewardship, and profitability.
• Champion technology, automation, GenAI, and data visualization to simplify work, accelerate decision-making, and create scalable, innovative solutions for the team and business.
• Drive continuous improvement by challenging current processes, eliminating waste, and fostering experimentation and transformation across customer solutions, operations, and supply chain.
• Build trusted relationships with customers, employees, and partners by communicating openly, collaborating effectively, and seeking mutually beneficial outcomes.
• Clarify responsibilities, decision rights, and accountability for yourself and your team to advance a Principle-Based Management culture.
• Adjust and evolving team metrics to provide actionable insights and ensure the team is measuring what matters most to customers and the business.
• Foster a culture of teamwork, curiosity, and ongoing learning to help the team adapt to change, embrace uncertainty, and continually improve outcomes.

Who You Are (Basic Qualifications)
• 3+ years' experience in a supply chain, logistics, project management, customer-facing OR leadership role
• Experience utilizing Microsoft 365 tools, including Microsoft Copilot and other generative AI capabilities used to improve productivity, communication, analysis, and decision-making

What Will Put You Ahead
• Experience managing direct reports
• College Degree in a Business or Supply Chain field
• (Two) 2 or more years of experience with a Consumer Products Company
• Experience with SAP
• Experience with order management processes
• Experience with supply chain processes
• Cross-functional project management experience
• Experience using Microsoft PowerPoint to develop presentations

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here .

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria are set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.