Employee Type:Full time
Location:IL Oak Brook
Job Type:Field Sales
Job Posting Title:Manager, Customer Business
Job Description:About the Role:We are seeking a Manager, Customer Business, based out of our corporate office in Oak Brook, IL, to support our sales organization and serve as the primary point of contact for assigned customers. This role is responsible for driving customer performance, achieving revenue and margin targets, and delivering strong forecast accuracy while building and maintaining strategic customer relationships.
In this role, you will partner closely with cross-functional teams including Customer Service, Supply Chain, Finance, and Business Units to deliver customer-specific strategies and drive business growth. This position offers the opportunity to influence customer outcomes, identify growth opportunities, and contribute to overall commercial success.
You'll add value to this role by performing various functions including, but not limited to:- Maintain strong customer relationships and serve as the primary TreeHouse point of contact
- Deliver communications to customers and manage expectations and responses
- Resolve customer issues in partnership with Customer Service and Customer Supply Chain teams
- Provide insights and recommendations to business units through customer feedback and performance analysis
- Execute division selling strategies and customer-specific pricing initiatives
- Represent the customer internally to identify and develop short and long term business opportunities
- Deliver forecast accuracy and support demand planning activities
- Lead special projects and initiatives as needed
- Develop customer annual operating plans in partnership with Commercial Finance
- Monitor customer performance and identify opportunities to address gaps and drive growth
- Analyze customer portfolios to identify white space opportunities and optimize product assortment
- Collaborate with cross-functional teams to manage allocations and improve service levels
Important Details:- This is a full-time, hybrid role based out of our Oak Brook, IL office. Travel may be required based on customer needs and business priorities.
- The anticipated compensation for this position ranges from $101,600 to $152,400 annually. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics and business or organizational needs. For certain roles, the successful candidate may be eligible for annual discretionary merit compensation award, bonus and equity pay.
You'll fit right in if you have:- Bachelor's degree in Business, Finance, or related field required
- Minimum of five (5) years of progressive experience in sales or related roles with increasing scope and responsibility
- Experience in the retail grocery channel required; Topco experience required
- Club channel and private label experience preferred
- Strong communication and relationship building skills with the ability to influence internal and external stakeholders
- Strong analytical skills with the ability to leverage data to drive pricing and product strategies
- Solid financial acumen with understanding of profit and loss and trade funding management
- Experience with Salesforce and Microsoft Office applications including Excel, Word, PowerPoint, Outlook, and Teams required
- Experience with systems such as Circana, business intelligence tools, SAP, and SharePoint preferred
- Strong organizational and problem-solving skills with the ability to manage multiple priorities
Your TreeHouse Foods Career is Just a Click Away!Click on the "Apply" button or go directly to www.treehousefoods.com/careers to let us know you're ready to join our team!
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