Ross Stores

Manager, Culture

Ross Stores • $96K — $120K *
New York, NY 10025In-Person
Business Services
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree required, ideally with 5 years in an analytical role managing large-scale projects.
  • Strong project management skills to oversee multiple workstreams independently.
  • Excellent communication skills for presenting complex information clearly, particularly to senior executives.
  • Ability to foster teamwork and build relationships across various functions.
  • Proven ability to translate strategy into actionable culture initiatives with strong attention to detail.
  • Strong quantitative skills essential for analyzing data and reporting insights.
  • Proficient in Excel and PowerPoint for data analysis and presentations.

Responsibilities

  • Collaborate with Culture Lead to implement culture initiatives like engagement surveys and recognition programs.
  • Oversee organization-wide projects by assessing needs and facilitating culture changes through detailed planning.
  • Collect and analyze Associate feedback to identify trends and develop actions that enhance organizational effectiveness.
  • Create and execute strategic communications that align culture priorities with business objectives.
  • Conduct problem analysis to recommend innovative solutions and enhance employee experience.

Benefits

  • Comprehensive health insurance options with personalized medical concierge services.
  • Employer-matched 401(k) and life insurance coverage.
  • Generous paid time off including vacation, holidays, diversity day, and flexible summer Fridays.
  • Employee stock purchase opportunities.
  • Access to health and wellness services such as BetterHelp and Headspace.
  • Charitable contributions matched by Ross Stores Foundation.
Full Job Description
About this opportunity...

The Manager, Culture supports the execution and delivery of Culture initiatives at Ross. This role partners with HR and business leaders to develop culture programs that build on our strengths, identify opportunities to strategically evolve our company culture, and support the total organization to ensure alignment with the culture shifts we continue to make. The role focuses on coordinating initiatives that support associates at all levels, creating accountability that shift behaviors to support and sustain this work while driving progress against our culture priorities.

The base salary range for this role is $96,700 - $120,000. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

What you will do and what you will learn...
  • Partner with Culture Lead to implement culture strategies and programs (i.e., engagement surveys, recognition programs, etc.).
  • Manage enterprise-wide workstreams and projects by partnering with stakeholders to assess organizational needs and drive necessary culture shifts including:
    o Developing and maintaining detailed project plans, timelines, and tracking tools.
    o Coordinate meetings, agendas, and follow-ups with key stakeholders and working teams.
    o Prepare materials and updates for leadership forums.
    o Create and manage measurement plans and progress reports; help vet and coordinate with vendors to launch surveys, focus groups, etc.
    o Partner with communications team to drive awareness and understanding of culture initiatives across the organization.
    o Manage our Glassdoor initiatives, including monthly reporting and analysis.
    o Manage our Milestone Award Program, including coordination of Work Anniversary certificates and award distribution throughout the Buying Office.
    o Partner with the Communications team on the planning and execution of all building-wide Associate events.
  • Associate Listening & Insights: Gather and synthesize Associate feedback from surveys, focus groups, listening sessions, exit feedback, and other channels to identify trends, uncover opportunities, and translate insights into actions that strengthen culture, engagement, and organizational effectiveness.
  • Strategic Communications & Execution: Translate culture and business priorities into actionable plans and authentic communications by partnering with Communications & Engagement; applies employer branding and associate insights to drive impactful campaigns, balancing strategic thinking with hands-on execution.
  • Outstanding problem-solving skills: Analyzes problems and identifies practical solutions based on facts and data. Researches external best practices and emerging trends in culture and employee experience; identify and recommend innovative ideas or pilots that could be adapted to enhance culture at Ross.

What you need to be successful...
  • College degree required, preferably with 5 years in an analytical environment leading large-scale projects
  • Project management: Able to manage projects and workstreams from start to finish with limited involvement from GVP. Successful candidates will be comfortable working in ambiguous, rapidly changing environments and can manage multiple projects simultaneously.
  • Communication: Must possess excellent interpersonal, oral, and written communication skills. Ability to communicate complex findings clearly and succinctly and contribute to presentations to senior-level executives. Experience drafting senior-level communication and presentations is highly desired.
  • Teamwork: Must be able to listen, understand, and communicate with cross-functional partners at all levels of the company. Builds effective working relationships within and outside HR. Shows strong leadership skills and can effectively guide and motivate others.
  • Hands-On Execution & Delivery: Work with leaders to translate strategy into action and support the execution of culture, engagement, and employee experience initiatives. Demonstrate strong ownership, accountability, attention to detail, and follow-through to deliver high-quality results.
  • Successful candidates must have strong quantitative skills with attention to detail at each stage of the deliverable is critical.
  • Strong fundamental business skills - must be Excel and PowerPoint proficient.

Perks and Benefits of joining our team...

Our Associates are at the heart of everything we do and we're proud to offer a range of benefits that reflect how much we value their contributions. Here's a peek into what you can expect as an eligible Ross Associate:
  • A broad range of affordable health insurance options & personal medical plan concierge
  • 401(k) with employer match and Life insurance
  • Ample PTO including accrued vacation, paid holidays, diversity day, summer Fridays and the ability to purchase additional vacation
  • Employee stock purchase plan
  • Access to health and wellness benefits such as BetterHelp and Headspace
  • Charitable donations matched by Ross Stores Foundation
  • And more....

*benefits vary by level and position and are subject to change

#LI-HW1

About Ross Stores

Ross Stores, Inc. is an off-price apparel and home fashion chain in the United States. The Company operates two brands of off-price retail apparel and home fashion stores: Ross Dress for Less (Ross) and dd’s DISCOUNTS. Ross offers designer apparel, accessories, footwear, and home fashions for the entire family at everyday savings of 20% to 60% off department and specialty store regular prices. Its merchandise offerings also include, but are not limited to, small furniture and furniture accents, educational toys and games, luggage, gourmet food and cookware, watches, and sporting goods. As of February 1, 2014, it operated 130 dd’s DISCOUNTS stores in 10 states that features brand apparel, accessories, footwear, and home fashions for the entire family at everyday savings of 20% to 70% off moderate department and discount store regular prices. At February 1, 2014, it operated a total of 1,276 stores, of which 1,146 were Ross locations in 33 states, the District of Columbia and Guam.

Ross Stores Careers

There has never been a more exciting time to explore job opportunities at Ross Stores, a leader in the off-price retail industry. Join our vibrant team today and be part of a company that prides itself on growth, innovation, and a commitment to diversity and leadership. Work You’ll Do At Ross Stores, you’ll engage in meaningful work that directly contributes to the company’s success. As part of our dynamic team, you will help deliver unbeatable bargains to our customers, ensuring they enjoy a high-quality shopping experience. Ross isn’t just about retail; it’s about delivering cost-effective solutions that resonate with savvy shoppers. Transform your career with opportunities in various departments, from in-store leadership positions to corporate roles that support our nationwide operations. At Ross, your career is in your hands, with ample opportunities for professional growth and advancement. Lead with Us Step into a role that challenges you to leverage your skills and leadership abilities. At Ross Stores, we empower our employees to take charge of their career paths with comprehensive training programs and development opportunities that foster innovation and leadership skills. Work with a Diverse and Inclusive Team Join a company where diversity and inclusion are embedded in the culture. At Ross Stores, we celebrate diverse backgrounds and perspectives, which contribute to our rich culture of inclusivity and innovative thinking. Our team’s collaboration is the key to our success, allowing us to remain competitive in a fast-paced industry. Introducing Ross Stores Employment Benefits We offer a competitive benefits package that addresses health, family, and financial needs, helping you secure your future while maintaining a healthy work-life balance. Our benefits are designed to support you at different stages of your life and career. Do Innovative Work Be part of a team that’s dedicated to reinvention and innovation. At Ross Stores, you’ll work on projects that challenge the status quo and contribute to the company’s growth and efficiency. Our commitment to innovation is what makes Ross a thrilling place to develop your career. Be Part of a Great Team At Ross, you’re not just an employee; you’re part of a nationwide family. Our supportive environment and team-oriented culture foster networking and friendships that last a lifetime. Here, every team member is valued, and every role is crucial to our success. Future-Proof Your Career With Ross Stores, the sky's the limit when it comes to where your ambition can take you. We support our team members with unmatched training, development programs, and leadership opportunities designed to propel your career forward. Explore Job Opportunities and Internships Whether you’re starting your career or looking for a change, Ross offers a range of positions and internship opportunities that can help you make your mark in the retail industry. From part-time jobs to full-time careers, Ross is hiring passionate, curious, and driven individuals. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for professional, creative, and solution-driven team players. Start your journey with Ross Stores today and discover how your contributions can make a direct impact. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Ross Stores.
Learn more about Ross Stores
Size
100,000 employees
Market Cap
$39 billion
Industry
Retail & Consumer Goods
Net Income
$85.3 million
Founded
1957
5 Year Trend
+8%
Revenue
$12.5 billion
NASDAQ
ROST
* Ladders Estimates

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