“This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered”
Overall Purpose: To lead, direct, and optimize a team of telesales
representatives in a consumer call center, driving revenue growth through
effective sales and upselling strategies while ensuring superior customer
service and satisfaction.
Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:
Leadership and Customer Experience: Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively.
Data Analysis and Strategy Development: Analyze data to develop and
implement strategies that drive revenue generation and continuous
improvement.
Operational Management and Efficiency: Direct daily activities and execution of call centers and vendor operations to achieve revenue goals and reduce
expenses.
Strategic Policy and Innovation: Implement strategic policies and develop
innovative initiatives for technology, corporate compliance, training, and
workforce planning.
Collaboration and Alignment: Collaborate with various business areas to drive strategic alignment, manage change, and maintain strong domestic and
international vendor relationships.
Job Contribution: Oversees entry to mid-level sales employees, responsible for assigning tasks, implementing sales plans and adherence to company policies. Leads the team to manage small, less complex sales with a smaller quota or territory. Handles process-driven assignments with moderate oversight. Responsible for influencing decisions regarding the hiring, firing, disciplinary
action, and promotional activity for subordinates. Supervisor: Yes
Education/Experience: Bachelor’s degree (BS/BA) desired. 5+ years of related sales experience.
Our Manager-Sales earns between$61,700 - $92,500 USD Annual. Not to
mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience,
expertise, and education/training.
Joining our team comes with amazing perks and benefits
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation -each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
AT&T internet (and fiber where available) and AT&T phone
Ready to join our team? Apply today
Weekly Hours:
40
Time Type:
Regular
Location:
Richardson, Texas, San Antonio, Texas
Salary Range:
$64,200.00 - $107,900.00
