Manager, Coverage & Forms

Definity Financial • $120K — $170K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • University degree or college diploma in a related field.
  • Strong technical expertise in Commercial Insurance products and policy wording development.
  • Experience leading complex cross-functional initiatives and change management activities.
  • Strong understanding of coverage governance and underwriting enablement.
  • Excellent communication, presentation, and problem-solving skills.
  • Demonstrated ability to foster a high-performance culture that drives profitable growth.
  • Strong customer focus with advanced computer proficiency and analytical acumen.

Responsibilities

  • Lead the development and enhancement of Commercial Insurance products and coverage frameworks.
  • Provide leadership and technical expertise related to coverage design and wording interpretation.
  • Identify product and coverage enhancements to improve customer value and operational efficiency.
  • Manage governance and approval processes for product and coverage changes.
  • Support execution of product priorities, including systems modernization and transformation initiatives.
  • Partner with cross-functional teams to implement product and coverage changes successfully.
  • Develop training and resources to enable successful adoption of products and underwriting frameworks.

Benefits

  • Hybrid work schedule for most roles.
  • Company share ownership program.
  • Pension and savings programs with company-matched RRSP contributions.
  • Paid volunteer days and company matching on charitable donations.
  • Educational resources, tuition assistance, and paid time off to study for exams.
  • Focus on inclusion with employee support programs and access to BIPOC counselors.
  • Wellness and recognition programs.
Full Job Description
Job Description

The Opportunity

Manager, Coverage Strategy & Forms, Corporate Underwriting is responsible for providing leadership and oversight for Commercial Insurance coverage design, wording governance, product implementation and underwriting enablement activities across Commercial Insurance portfolios.

The role is responsible for ensuring products, forms, endorsements and coverage offerings remain competitive, clearly articulated, operationally effective and aligned with underwriting strategy, customer needs and business objectives.

Working closely with Corporate Underwriting, Claims, Operations, Technology, Actuarial and Regional Underwriting teams, the Manager leads coverage development initiatives, wording governance practices and implementation activities while supporting integration priorities, future-state transformation and systems modernization efforts.

What to Expect
  • Lead the development, maintenance and enhancement of Commercial Insurance products,
  • forms, endorsements, manuscripts and coverage frameworks.
  • Provide leadership and technical expertise related to coverage design, wording interpretation, product governance and product application.
  • Identify and implement product and coverage enhancements that improve customer value, underwriting effectiveness and operational efficiency.
  • Lead governance and approval processes related to product, wording and coverage changes.
  • Support execution of product priorities and transformation initiatives, including systems modernization, integration activities and future-state product capabilities.
  • Partner with Operations, Technology, Claims, Actuarial and Underwriting teams to support successful implementation of product and coverage changes.
  • Develop training, communications and implementation resources that enable successful adoption of products, coverages and underwriting frameworks.
  • Act as a trusted advisor on complex product, wording and coverage questions while supporting consistency across Commercial Insurance portfolios.
  • Build strong internal and external relationships, representing Definity on industry initiatives and monitoring emerging market, regulatory and coverage trends.
  • Lead, coach and develop team members while fostering a collaborative, inclusive and high-performing culture.


What you Bring
  • University degree or college diploma in a related field.
  • Strong technical expertise in Commercial Insurance products, coverage design, underwriting operations and policy wording development.
  • Experience leading complex cross-functional initiatives and change management activities.
  • Strong understanding of coverage governance, product implementation and underwriting enablement.
  • Excellent communication, presentation, stakeholder management and problem-solving skills.
  • Demonstrated ability to foster a high-performance culture that drives profitable growth through collaboration, accountability, teamwork, and professionalism.
  • Strong customer focus with exceptional verbal and written communication skills, supported by advanced computer proficiency and analytical acumen.
  • Experience supporting product modernization, systems implementations or transformation initiatives considered an asset.
  • Proven ability to build relationships, provide technical guidance, and support underwriting excellence across teams and business units.


Salary Range: $120,100-$170,100

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

This position is being posted to fill an existing vacancy.

Interested in this role, but don't meet every requirement? We encourage you to apply! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren't just "nice to have" - they're essential to our success.

What's in it for you?
  • Hybrid work schedule for most roles
  • Company share ownership program
  • Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
  • Pension and savings programs, with company-matched RRSP contributions
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
  • Wellness and recognition programs
  • Discounts on products and services

Go ahead and expect a lot - you deserve it.

#LI-Hybrid

About Definity Financial

Definity Financial Careers

Joining Definity Financial presents an unparalleled opportunity to become part of a leading team of professionals in the financial services industry. This is a prime time for candidates to explore the diverse job opportunities at Definity Financial, a company renowned for its commitment to innovation, leadership, and professional growth.

Explore Career Opportunities

Definity Financial is actively seeking talented individuals for various positions across the company. From entry-level roles to senior leadership positions, Definity Financial offers a dynamic work environment where career growth is encouraged and supported by comprehensive benefits and diversity training programs.

Innovation and Professional Growth

At Definity Financial, innovation isn't just a buzzword; it's the cornerstone of the company's operations. Employees are encouraged to bring fresh ideas and perspectives to the table, driving the company forward in the competitive financial sector. Professional growth is facilitated through targeted training programs, leadership development opportunities, and active networking events that connect employees with industry leaders.

Cultivating a Diverse and Inclusive Culture

Definity Financial is committed to fostering a diverse and inclusive culture where all team members feel valued and respected. The company believes that diversity fuels innovation and enhances the team's ability to address client needs effectively. Through comprehensive diversity training and inclusive hiring practices, Definity Financial ensures that all employees have the opportunity to succeed.

Internship Programs and Entry-Level Positions

For those starting their careers, Definity Financial offers robust internship and entry-level positions that provide hands-on experience in the financial sector. Interns at Definity Financial gain invaluable insights into the industry, working alongside seasoned professionals and participating in projects that have real-world impact.

Benefits and Employee Well-being

Employees at Definity Financial enjoy a range of benefits designed to support their health, well-being, and financial security. The company's benefits package includes health insurance, retirement plans, and flexible working arrangements, ensuring that employees can balance professional and personal commitments effectively.

Join the Definity Financial Team

Definity Financial is hiring! Explore open positions that match your skills and interests. The company is looking for passionate, curious, and solution-driven team players. Whether you are refining your resume, preparing for an interview, or seeking to advance your career, Definity Financial offers a supportive environment where your ambitions can take flight.

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