ESSENTIAL DUTIES & RESPONSIBILTIES

• Develop and maintain standardized courseware templates, development workflows, and production guidelines to ensure consistency and efficiency across teams.

• Create and enforce quality assurance checklists and review processes for instructional design and media development.

• Define best practices for learning objectives, assessments, and content structure to ensure pedagogical integrity.

• Research and implement emerging tools, technologies, and methodologies to modernize courseware and improve learner experience.

• Partner with the courseware development pod resources to embed standards and innovation into daily workflows.

• Monitor industry trends, learner feedback, and performance data to refine standards and introduce new approaches.

QUALIFICATIONS AND EDUCATION

• Bachelor’s/Master’s in Instructional Design, Learning Sciences, Educational Technology, or HCI; ID certifications (e.g., ATD, eLearning Guild) beneficial

• 8–12 years in L&D/courseware; 3–5 leading standards/templates/workflows.

SKILLS AND EXPERIENCE

Core & Functional Skills

• Template architecture (storyboards, scripts, media specs)

• Workflow design & process mapping (from intake to deployment)

• Quality systems (checklists, peer reviews, QA sign-off)

• Instructional design standards (objectives, assessments, sequencing)

• Innovation scouting (tools, methodologies, pilots, A/B tests)

• Strong proficiency in English is required for this role
• Ability to travel up to 25% as needed.

Tools & Software Experience

• Authoring: Articulate 360, Captivate, Rise, Lectora, iSpring

• Asset tools: Adobe CC (Illustrator, After Effects, Audition), Figma

• LMS packaging & compliance (SCORM 1.2/2004, xAPI)

• Knowledge base & SOP tools (Teams, SharePoint)

• Accessibility & UX tools (WCAG, contrast analyzers, heuristic evaluation)

• MS Office suite and modern business-enabling tools

Soft Skills

• Change enablement & coaching

• Cross-functional facilitation (ID, media, engineering)

• Continuous improvement mindset (Lean, Kaizen)

• Documentation clarity and standards evangelism

• Diplomacy in enforcing compliance and standards

Other Experience, Skills, & Competencies

• Familiarity in aviation, particularly business aviation;

• Experience in working with Training and Development teams and delivering training products to global audiences and/or formal adult learning development experience;

• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills;

• Demonstrable experience of working and communicating with various levels, both within and outside the company, including senior management, technical staff, and end users;

• High-level attention to detail and accuracy, excellent organizational skills;

• Maintain corporate governance and regional communication to the satisfaction of CAE internal stakeholders;

• Support strategic initiatives being Customer-facing representing the Company in a positive regard;

• Strong analytical, facilitation and problem-solving skills, identify problems and trends, and develop effective solutions and strategies;

• Experience managing consultants and suppliers, negotiating SOW and contracts;

Benefits:

• Comprehensive medical, dental, vision, and EAP plans.

• 401(k) and employee stock purchase programs with CAE match.

• Generous paid time off, including vacation and parental leave.

• Company‑paid life insurance, AD&D, short‑term disability, and caregiver support.

• Optional benefits including legal coverage, dependent life insurance, pet insurance, and flexible spending accounts (FSAs).

• Programs supporting employee well‑being and work‑life balance.

Physical requirements include:

• Occasionally climbing ladders, stairs, scaffolding, ramps, or poles.

• Moving through tight or confined spaces as needed.

• Remaining stationary (sitting or standing) for extended periods.

• Occasionally lifting or adjusting items up to 50 lbs.

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