Scotiabank

Manager, Content Management and Insights

Scotiabank$80K — $95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of relevant experience in communication and/or training within financial services
  • Understanding of adult learning principles
  • Strong written and verbal communication skills with attention to detail
  • Broad investment industry experience
  • Project management capabilities
  • Experience in HR learning or developing me@scotiabank courses
  • Proficiency in French is a plus

Responsibilities

  • Foster a client-focused culture by building strong relationships with stakeholders
  • Lead project communication plans, including key deliverables and timelines
  • Cultivate relationships with SFP leadership and PMCs to drive initiatives
  • Analyze and report on the effectiveness of engagement strategies
  • Design and manage a library of Practice Management resources and initiatives
  • Ensure operations align with Scotiabank's values and compliance standards
  • Promote a high-performance and inclusive work environment

Benefits

  • Collaboration with senior leaders and diverse teams
  • Opportunity to impact client outcomes and business growth
  • Engagement in strategic initiatives within the financial sector
  • Focus on building relationships and partnerships
  • Support for professional development and learning opportunities
Full Job Description
Requisition ID: 269283

Manager, Content Management & Insights

Working closely with the Director, National Lead, Practice Management, the Manager Content Management and Insights will empower our Scotia Financial Planners (SFPs) as well as the Practice Management Consultants (PMCs) to deliver strong outcomes for SFP clients while delivering results aligned with the growth ambitions for Scotia Securities Inc. (SSI). This will be achieved by leading, designing, and developing engagement materials to support PMCs and FPs, liaise with the mutual fund product group and develop reporting and presentation content for business line leadership.

Is this role right for you? In this role, you will:

    • Champion a client focused culture, builds partnerships and develops positive working relationships to move business initiatives forward with key stakeholders.


    • Lead the communication plans for assigned initiatives and projects including key deliverables, timelines, and accountabilities, etc.


    • Develop relationships with SFP leadership, PMCs, product group, and other key teammates to drive initiatives forward.


    • Monitor and analyze the effectiveness of Practice Management engagements and makes recommendations that enhance and improve the employee experience.


    • Lead the design, development, and management of the library of Practice Management artifacts, execution documents and SSI initiatives to ensure business objectives are met while identifying and developing strategic support material to improve our Financial Planning Team.
    • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.


    • Actively pursue effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.


Champions a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

    • 3-5 years related work experience in communication and/or training within the financial services industry


    • Knowledge of adult learning programs


    • Excellent communication skills (written and verbal) with strong attention to detail
    • Broad experience in the investment industry


    • Project management skills


    • Broad experience in HR Learning or building me@scotiabank courses


    • Experience in building learning or training content


    • Post-secondary education is considered an asset


    • Demonstrated proactivity to deliver results with a high sense of urgency
    • CSC/IFIC designation would be considered an asset
    • Proficiency in French is an asset


Location(s): Canada : Ontario : Toronto || Canada : Alberta : Calgary || Canada : British Columbia : Vancouver || Canada : Nova Scotia : Halifax || Canada : Ontario : Ottawa

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
5 Year Trend
+7%
NASDAQ

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