Summary

The Manager of Construction Support provides strategic leadership and operational oversight for teams responsible for Survey, Land, and Contract Management functions. This role supports the successful planning and execution of construction projects and programs by overseeing activities including negotiations, project planning, permitting, procurement, budgeting, scheduling, bidding, and contracting. The Manager ensures support services are delivered efficiently, cost-effectively, and with a strong focus on quality, timeliness, and customer satisfaction. Additionally, this leader is responsible for building and developing a high-performing team through effective staffing, training, coaching, performance management, and employee development.

Minimum Requirements

A four-year Bachelors degree in Construction Management, Engineering or other job-related field from an accredited college or university plus eight (8) years of relevant experience in operations, construction and/or customer service within the utility or a related industry. In lieu of Bachelors degree, high school diploma/GED plus 12 years of experience in operations, construction or customer service within the utility or a related industry. Three (3) years of experience in a supervisory/management role.

Preferred Special Skills, Knowledge or qualifications:

• Proven leadership, communication and interpersonal skills.
• Ability to collaborate effectively across APS and with external stakeholders.
• Strong financial acumen and decision-making capabilities.
• Adaptability to changing environments and shifting priorities across diverse projects.
• Expertise in project management and process improvement. Proficiency in Microsoft Word, Excel, Outlook and Internet-based tools.

Major Accountabilities

1) Provides strategic direction, identifies and manages risks and establishes performance metrics aligned with the APS Business Plan.

2) Manages strategic partnerships with key suppliers to ensure successful execution of capital projects and appropriate contract crew support for ongoing and emergent operations.

3) Oversees departmental operations and maintains project controls to meet financial and risk management objectives.

4) Builds and leads a high-performing team through coaching, feedback, recognition, training and development opportunities.

5) Directs the development and administration of partnering and construction contracts, including bid preparation and adherence to corporate policies and contract terms.

6) Enforces safety programs for both contract and company workers.

7) Develops and manages operating budgets, monitors expenditures and implements plans to address variances.

8) Leads all project and program activities and support services to ensure technical excellence and compliance with specifications, standards and codes.

9) Identifies, assesses and manages project risks in a cost effective and responsible manner.

Hybrid: Employees in hybrid roles work both in their home offices (virtually) and alongside their colleagues (in person).

In order for employees to build strong relationships and to promote meaningful in-person interactions, hybrid employees are expected to work about 40% of their time in-person at an APS or other (non-home office) location.

*Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).

*Working from a home office requires adequate technology and an appropriate ergonomic set up.

*Role types are subject to change based on business need.