Scotiabank

Manager, Compliance Monitoring - Canadian Banking Compliance (12 Month Contract)

Scotiabank • $80K — $95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years in compliance monitoring, testing, risk management, or related financial services roles
  • Degree in Business, Finance, Risk Management, Compliance, Law, or related field
  • Hands-on experience in risk-based monitoring and governance in finance
  • Solid understanding of Canadian banking regulations and compliance frameworks
  • Proficiency in analyzing quantitative and qualitative data for risk identification
  • Experience in preparing governance reports and training materials
  • Familiarity with analytical tools like Power BI, Excel, or PEGA

Responsibilities

  • Champion a customer-focused culture to enhance client relationships
  • Protect the Bank through effective compliance monitoring and oversight activities
  • Support and improve the CBC Monitoring Program's effectiveness and sustainability
  • Execute risk-based monitoring of sales practices and complaint handling
  • Analyze compliance-related data to identify trends and risks
  • Prepare comprehensive reports and presentations for governance committees
  • Develop and maintain documentation such as SOPs and monitoring playbooks

Benefits

  • Opportunities for professional development and career advancement
  • Inclusive work environment promoting diversity
  • Access to a wide range of employee programs and support services
  • Engagement in a high-performance culture with rewards for achievement
  • Support for work-life balance through flexible work arrangements
Full Job Description
Requisition ID: 274235

Purpose

Contributes to the overall success of the Canadian Banking Compliance (CBC) Monitoring Program in Canada, ensuring specific individual goals, plans, and initiatives are executed and delivered in support of business strategies and objectives.

Supports the execution, governance, maintenance, and continuous improvement of the CBC Monitoring Program through risk-based monitoring and oversight of Sales Practices & Conduct, Complaint Handling, Branch Closures, and other assigned compliance risk areas, including data analysis, issue identification, reporting, regulatory support, and program documentation.

Accountabilities
  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
    • Protects the Bank and supports client primacy through consistent, effective execution of compliance monitoring and oversight activities.
    • Leverages Bank relationships, systems, data, and knowledge to enhance risk identification and continuously improve the CBC Monitoring Program.
  • Supports strategies and initiatives to strengthen, enhance, and continuously improve the effectiveness, sustainability, and maturity of the CBC Monitoring Program.
  • Supports key CBC Monitoring Program activities by:
    • Executing risk-based monitoring and oversight activities related to Sales Practices & Conduct, Complaint Handling, Branch Closures, and other assigned compliance risk areas, in accordance with approved methodologies, procedures, and reporting timelines.
    • Analyzing quantitative and qualitative information, including complaint data, Reportable Compliance Issues (RCIs), key risk indicators, monitoring results, and remediation activities, to identify trends, gaps, recurring themes, control weaknesses, emerging risks, and potential non-compliance; escalating matters as appropriate.
    • Preparing governance committee reporting, management reporting, presentations, metrics, analyses, and monitoring updates that clearly communicate results, conclusions, risks, and required follow-up actions.
    • Completing periodic, focused, thematic, ad hoc, and program effectiveness reviews, including documenting scope, methodology, evidence, conclusions, challenge, and follow-up actions.
    • Supporting regulatory reporting and Global Regulatory Relations activities within the Monitoring mandate, including responses to regulatory enquiries, information requests, examinations, reviews, and other oversight activities involving the Financial Consumer Agency of Canada (FCAC), Autorité des marchés financiers (AMF), and other applicable regulatory bodies.
    • Contributing to sustainment of the CBC Monitoring Program through the development and maintenance of the Monitoring Handbook, Standard Operating Procedures (SOPs), methodologies, playbooks, working papers, reporting templates, training materials, governance documentation, and Business Continuity Planning (BCP) activities.
  • Builds and maintains effective relationships with stakeholders and business partners to support an integrated risk framework, including discussions on regulatory obligations, Bank policies and procedures, monitoring requirements and results, root causes, remediation, and program initiatives.
  • Understands how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursues effective and efficient operations in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Champions a high-performance environment and contributes to an inclusive work environment.


Education/Experience

  • 4 years of experience in compliance monitoring, testing, risk management, audit, data analysis, regulatory governance, or related financial services functions.
  • University or college education in Business, Finance, Risk Management, Compliance, Law, Accounting, Data Analytics, or related discipline.
  • Experience executing risk-based monitoring, testing, oversight, or assurance activities within a financial services environment.
  • Strong knowledge of Canadian banking regulations, consumer protection requirements, compliance frameworks, governance processes, and risk management principles.
  • Experience analyzing quantitative and qualitative data to identify trends, gaps, control weaknesses, emerging risks, and evidence-based conclusions.
  • Experience preparing governance and management reporting, presentations, working papers, regulatory responses, methodologies, procedures, and training materials.
  • Strong analytical, communication, stakeholder management, challenge, and organizational skills, with experience using Power BI, Excel, PEGA, OpenPages, or comparable platforms.


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
5 Year Trend
+7%
NASDAQ

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