Global Payments

Manager, Communications

Global Payments$95K — $115K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 6+ years in communications or related field
  • Exceptional written and verbal communication skills
  • Ability to tailor messaging for diverse audiences
  • Experience managing multiple projects and deadlines
  • Curiosity and passion for improving customer experiences

Responsibilities

  • Lead development of client communications on regulatory and service updates
  • Translate complex business initiatives into clear, customer-focused messages
  • Manage communication projects from intake to delivery
  • Ensure timelines, compliance, and business objectives are met
  • Monitor communication effectiveness through metrics and feedback
  • Manage a team communicating with Global Payments US and Canada customers

Benefits

  • Inclusive global team culture
  • Opportunities for career growth and learning
  • Dynamic work environment that supports innovation
  • Empowerment to make decisions and drive impact
  • Collaboration with top industry professionals
Full Job Description

Make your mark at one of the biggest names in payments. We're looking for aManager, Communications to join our ever-evolving Global Client Communications team and help shape the future of global commerce.

What you'll own

  • Lead the development and execution of strategic client communications that keep customers informed of regulatory, operational, contractual, and service-related updates.

  • Partner with cross-functional stakeholders to translate complex business initiatives into clear, customer-focused communications that drive understanding and engagement.

  • Manage communication projects from intake through delivery, ensuring timelines, approvals, compliance requirements, and business objectives are met.

  • Monitor communication effectiveness through reporting, metrics, and feedback, continuously improving content quality and customer experience.

  • Manages team responsible for communicating with the Global Payments US and Canada customer base

What you'll bring

  • Bachelor's degree or equivalent combination of education and relevant professional experience with 6+ years of experience in communications, content strategy, client communications, corporate communications, or a related field.

  • Exceptional written and verbal communication skills with the ability to tailor messaging for both technical and non-technical audiences.

  • Experience managing multiple projects simultaneously while balancing competing priorities and deadlines.

  • A naturally curious mindset with a passion for solving problems, improving customer experiences, and finding innovative ways to deliver impactful communications.

About the team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative, always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

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    About Global Payments

    Global Payments (NYSE: GPN) is a transaction processors and offers worldwide electronic transaction processing services through their high speed, robust electronic information networks. These networks process billions of business and consumer payment card and money transfer transactions annually for customers in the United States, Canada, Europe and Latin America. Global Payments also provides business-to-business payment card and processing services, such as money transfer, cash management, financial electronic data interchange, management information and reporting services.

    Global Payments Careers

    Join the dynamic team at Global Payments, a leader in payment technology services worldwide. As a pivotal player in the financial technology sector, Global Payments offers unparalleled job opportunities that propel your career forward through innovation and leadership.

    Work You’ll Do

    At Global Payments, you’ll engage in meaningful work that directly impacts global commerce. Our team is dedicated to redefining how money moves around the world, and by joining us, you’ll contribute to a secure, seamless payment experience for businesses and consumers alike.

    Empower Your Professional Growth

    Global Payments is not just a company; it's a vibrant community where career growth is fostered through comprehensive leadership and diversity training programs. We believe in nurturing the skills of our employees with advanced training and ample networking opportunities, ensuring every team member can achieve their career aspirations.

    Innovate with Us

    Innovation is at the heart of Global Payments. Our employees are encouraged to think big and create solutions that influence the industry. With a culture that thrives on new ideas, we provide the tools and freedom necessary for professional breakthroughs.

    Join Our Inclusive Team

    Diversity and inclusion are the foundations of our corporate culture. At Global Payments, we celebrate diverse perspectives and believe they contribute to our success. We are committed to creating an inclusive environment where all team members, regardless of their background, can thrive.

    Explore Job Opportunities and Internships

    Whether you’re a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Global Payments has a position for you. From full-time positions to internships, our hiring process is designed to find not just the right skills but also the right fit for our culture.

    Benefits That Work For You

    Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From health insurance to retirement plans, and flexible working conditions, we ensure our team is equipped to succeed both at work and in life.

    Stay Connected

    Stay up-to-date with the latest from Global Payments: - **Explore Careers**: Discover the various career paths available at Global Payments. From technology to customer support, find the role that best suits your skills and passions. - **Prepare for Your Interview**: Gain insights into our interview process and find tips on how to prepare your resume to stand out. - **Learn and Develop**: Find out more about our commitment to employee development and how we support your professional growth through continuous learning and opportunities.

    Join Our Team

    Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with Global Payments? Explore our job opportunities and find out how your expertise can help shape the future of global payments.

    Keep Up to Date

    Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

    Job Alert Emails

    Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Global Payments. Join Global Payments and be part of a team that values growth, leadership, and innovation. Together, we can redefine the future of global transactions.
    Learn more about Global Payments
    Size
    25,000 employees
    Market Cap
    $25.8 billion
    Industry
    Net Income
    $584.5 million
    Founded
    1967
    5 Year Trend
    +31.1%
    Revenue
    $7.4 billion
    NASDAQ

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