Work Location:Toronto, Ontario, Canada
Hours:37.5
Line of Business:Communications
Pay Details:$96,900 - $136,800 CAD
Job Description:Join a dynamic team focused on enhancing colleague well-being. As part of the Retirement, Benefits & Well-being (RBW) team within Total Rewards, you will support programs that help colleagues stay physically, mentally, financially, and socially well.
Role OverviewThe Manager, Communications & Engagement leads planning and execution of integrated communications to help colleagues understand the Retirement, Benefits & Well-being programs in Canada. The role blends strategic communications, change management, and employee engagement, with accountability for delivering clear and simple messaging that supports our goals and meet TD's standards.
Key Responsibilities- Lead end-to-end RBW communications strategy, planning, and execution, including ownership of the communications calendar and performance insights
- Manage multiple annual cycles and communications initiatives for colleagues and external audiences and make sure all events and key messages are coordinated
- Act as a trusted advisor to senior leaders and partners on communication strategy, overall messaging, and approach
- Create leadership communications, including speaking notes and presentations
- Develop and deliver clear and engaging communications (including storytelling and visual content) across multiple channels, simplifying complicated information to help colleagues understand our programs
- Design and lead information sessions and webinars to drive engagement and increase adoption of RBW programs
- Build strong relationships with key partners to improve how we communicate, and coordinate across teams to ensure aligned and consistent messaging
- Ensure quality, governance, and compliance, including managing review and approval processes
- Measure effectiveness and look for ways to continuously improve communications using data and feedback
What you bring- University degree with 7+ years of related experience, or a mix of education and experience that shows similar knowledge
- Strong skills in writing, speaking, and presenting, with the ability to simplify complex information
- Comfortable speaking to senior leaders and large groups
- Strong consulting and relationship-building skills across teams and levels
- Ability to manage several priorities and deliver on deadlines
- Strong attention to detail and understanding of risk and compliance requirements
- Ability to think strategically and execute effectively
- Strong skills using Microsoft Office and TD tools like TD Central (SharePoint) and Viva Engage
What Success Looks Like in This Role- You deliver clear, simple communications that help colleagues understand programs and know what actions to take
- You support leaders with effective messaging that is easy to use and resonates with their teams
- You manage multiple priorities and deliver coordinated communications on time and without confusion
- You simplify complex topics into practical, easy-to-understand messages
- You build strong relationships and provide trusted advice to partners and stakeholders
Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & OnboardingWe will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):Sans Objet
