Title:Manager, Commercial Training, Oncology
Company:Ipsen Biopharmaceuticals Inc.
Job Description:Summary & Purpose of the Position Training Program Development & Support- Contribute to the design and enhancement of training curricula covering product knowledge, selling skills, objection handling, market landscape, and resource utilization.
- Build and maintain a structured "post-new hire" training calendar that supports effective onboarding follow-through in partnership with the Oncology Commercial Training team and Field Sales Trainers.
- Assist in assessing field capabilities, identifying skill gaps, and providing insights gathered from RBD feedback, field visits, and cross-functional partners.
Training Delivery & Facilitation- Facilitate live and virtual training sessions for sales teams, sales leadership, CNE, TLL, and other commercial roles to strengthen capabilities.
- Develop engaging training materials such as case studies, role-plays, e-learning modules, and real-world application exercises with oversight from the lead Oncology Commercial Trainer.
- Support the delivery of advanced training initiatives designed for Field Sales Team (FST), Regional Business Directors (RBD), and Executive OAS to enhance leadership and development pathways.
- Partner with internal trainers and external vendors to ensure high-quality execution of training programs.
- Contribute to the evolution of the Oncology Academy by helping assess field needs and coordinating training activities aligned to key milestones and events.
Performance Coaching & Evaluation- Support ongoing evaluation of training effectiveness through field visits, performance assessments, and insights from sales leadership.
- Provide targeted coaching and feedback to field employees to strengthen selling skills, messaging accuracy, and strategic execution.
- Track training outcomes and identify continuous improvement opportunities based on field observations and performance trends.
Collaboration & Cross-Functional Partnership- Collaborate with marketing, medical, V&A, HR, and other stakeholders to ensure training materials and messaging align with business strategies.
- Partner with marketing to reinforce sales message pull-through and contribute to planning for brand initiatives, field workshops, and national meetings.
- Support HR and the training leadership team in initiatives related to recruitment, onboarding, and fostering a collaborative culture
Technical Competencies- Strong facilitation and presentation skills.
- Solid understanding of selling principles and customer engagement models.
- Familiarity with adult learning principles preferred.
- Background in solid tumor and/or hematology strongly preferred.
- Knowledge of commercial systems (ACTO, Veeva, iEngage) is strongly preferred.
Behavioral Competencies RequiredDevelops / Coaches Talent - Developing people to meet both their career goals and the organization's goals.This role is fundamentally about building capability in others-particularly customer-facing teams-and strengthening performance through training, coaching, and feedback.
JD alignment
Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. The role requires translating complex scientific, clinical, and competitive information into clear, engaging, compliant, and audience-appropriate training.
JD alignment
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. The role operates in a highly cross-functional environment and depends on strong partnerships rather than formal authority.
JD alignment
Influences - Using compelling arguments to gain support and commitment of others. Anticipating and balancing the needs of multiple stakeholders. The Manager of Commercial Training must gain alignment and commitment from stakeholders who may not report to them, including sales leadership, RBDs, marketing, and medical partners.
Excellence in Execution - Planning and prioritizing work to meet commitments aligned with organizational goals. Consistently achieving results, even under tough circumstances. The role has a strong operational backbone-training calendars, program coordination, delivery timelines, and continuous improvement.
Knowledge & Experience- BA/BS degree is required. Advanced degree is a plus
- Minimum 5 years of relevant experience, including one year of biopharma or healthcare experience; or equivalent experience
- Oncology exposure through fellowship, internship, research experience, or direct commercial role strongly preferred.
- Experience supporting or delivering training, education, curriculum development, or field-facing materials is preferred
- Ability to collaborate effectively with cross-functional stakeholders and influence without authority
- Previous biotech sales or customer-facing experience is a plus
- Prior experience in training facilitation, field development, or adult learning environments preferred
- Background in solid tumor and/or hematology strongly preferred
The annual base salary range for this position is $91,500 - $130,000.This job is eligible to participate in our short-term incentives program.At Ipsen we are proud to offer a comprehensive employee benefits package, including 401(k) with company contributions, group medical, dental and vision coverage, life and disability insurance, short- and long-term disability insurance, as well as flexible spending accounts. Ipsen also provides parental leave, paid time off, a discretionary winter shutdown, well-being allowance, commuter benefits, and much more.The pay range displayed above is the range of base pay compensation within which Ipsen expects to pay for this role at the time of this posting. Individual compensation within this range depends on a variety of factors, including, but not limited to, prior education and experience, job-related knowledge and demonstrated skills. 
