Royal Caribbean Group

Manager, Commercial Planning

Royal Caribbean Group • $110K — $130K *
Miami, FL 33186In-Person
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, economics, finance, or analytics
  • 5+ years of relevant post-graduate experience
  • Strong leadership and team management skills
  • Proficient in Excel and PowerPoint
  • Excellent quantitative, analytical, and modeling skills
  • Ability to communicate complex analyses to various audiences
  • Experience in managing multiple priorities and projects

Responsibilities

  • Manage and develop a high-performing team of revenue strategy analysts
  • Lead forecasting processes for multiple geographic markets and booking channels
  • Refine demand models to support pricing and strategic decisions
  • Provide analytical thought leadership for company initiatives
  • Manage pricing and performance of the All-Included program
  • Deliver actionable insights and data to stakeholders
  • Partner with cross-functional teams for strategic initiatives
  • Utilize generative AI tools to enhance efficiency and productivity

Benefits

  • Ongoing professional development and training opportunities
  • Collaborative and innovative work environment
  • Opportunity to lead and mentor a talented team
  • Impact on a significant revenue-generating brand
  • Participation in strategic initiatives at a high level
Full Job Description
The Royal Caribbean Group has an exciting career opportunity for a full time Manager, Commercial Planning reporting to the AVP, Revenue Strategy.

Position is onsite and based in Miami, FL

The Manager, Commercial Planning is responsible for developing strategy and analytics that impact multiple areas across the commercial teams for the Celebrity Cruises brand. This individual will lead a high-performing team and maintain close working relationships with cross-functional leaders in Sales, Marketing, Revenue Planning, Ecommerce, and International. The Manager's responsibilities include KPI reporting, analysis, and business intelligence across relevant commercial activities.

Essential Duties and Responsibilities:

  • Manage a small team of revenue strategy analysts with varying skill sets and experience levels-leading, coaching, mentoring, and developing team members into future leaders while driving strong performance and consistent, on-time execution.
  • Lead the process for setting forecasts across approximately 20 geographic markets and 5 booking channels for a brand that generates over $3 billion in annual net ticket revenue. Own the forecasting model, present recommendations to cross-functional leaders, and communicate targets to key stakeholders.
  • Refine demand models that inform the Revenue Management team's pricing and other strategic decisions.
  • Provide analytical thought leadership across a range of company initiatives.
  • Manage pricing and commercial performance of the brand's All-Included program, which generates over $40 million in annual revenue
  • Deliver relevant, actionable commercial data and insights to Revenue Management and other departments, including by fulfilling ad-hoc requests.
  • Partner with stakeholders and leaders in other departments to assess the commercial value and viability of strategic initiatives and projects.
  • Build cross-functional partnerships across the company to facilitate the design, research, development, and delivery of data, insights, and other deliverables.
  • Leverage generative AI tools such as Claude and Copilot to work efficiently and augment analytical output, and identify opportunities to automate workflows and increase the team's productivity.
  • Manage a complex, dynamic workload by prioritizing deliverables against the team's capacity and capabilities.


Qualifications, Knowledge and Skills:

  • Bachelor's degree in business, economics, finance, business analytics, or a similar field from a four-year college or university.
  • Minimum of 5+ years of post-graduate experience; an equivalent combination of education and experience will be considered.
  • Strong leadership skills.
  • Strong quantitative and analytical skills, combined with solid business and financial acumen.
  • Strong modeling skills.
  • Proficiency in Excel, including strong experience with VLOOKUP/XLOOKUP, pivot tables, and similar functions.
  • Proficiency in PowerPoint, including strong experience turning quantitative data into digestible presentations.
  • Ability to communicate complex quantitative analysis in a clear, digestible, and actionable manner to both technical and non-technical audiences.
  • Proven experience balancing multiple priorities, managing multiple projects with deadlines, and navigating ambiguity with minimal supervision.
  • Strong attention to detail.


Preferred Qualifications:
  • MBA or Master's degree.
  • 8+ years of post-graduate experience.
  • Proficiency in SQL and knowledge of BI principles such as ETL, data modeling, and data warehousing.
  • Familiarity with revenue management concepts and tools.
  • Knowledge of reservations systems and revenue management data sources.
  • Experience using Hyperion, Hyperion Studio, and/or Brio Intelligence.


We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

The position is not eligible for work authorization sponsorship.

About Royal Caribbean Group

Royal Caribbean Group is a cruise vacation company with a global fleet of 63 ships traveling around the world. The company provides celebrity cruises and silversea cruises. Royal Caribbean Group was established in 1968 in Miami, Florida.

Royal Caribbean Group Careers

There has never been a more exciting time to explore job opportunities with Royal Caribbean Group, a leader in the global cruise industry known for innovation and excellence.

Work You’ll Do

Join Royal Caribbean Group's dynamic team to help redefine the travel experience for millions of guests worldwide. The company's commitment to growth and leadership in the cruise industry offers a unique platform for professionals to advance their careers. Transform the future of travel with Royal Caribbean Group, where diversity, innovation, and a passion for service converge to create extraordinary vacation experiences. Lead in a market where skills in technology, customer service, and operational excellence are prized. Royal Caribbean Group stands at the forefront of the travel industry, offering team members unparalleled opportunities for career advancement. Work alongside a global team of professionals dedicated to pioneering new paths in the cruise sector. Royal Caribbean Group fosters a culture of innovation and leadership, making it an ideal workplace for those aiming to make a significant impact.

Royal Caribbean Group Professional Pathways

The team is actively building a robust professional network, inviting individuals to master their career journey in the vibrant world of cruise travel.

Do Innovative Work

Engage with a diverse team at Royal Caribbean Group—professionals dedicated to reshaping the future of travel through continuous innovation and a deep understanding of the global travel market.

Drive Innovation and Leadership

Deliver targeted solutions and exceptional guest experiences by leveraging deep industry knowledge and a commitment to innovation that’s second to none.

Be Part of a Great Team

Join a workforce that thrives on collaboration and diversity. Royal Caribbean Group offers a variety of job opportunities that harness the capabilities of its expansive global network.

Future-proof Your Career

Royal Caribbean Group provides a wealth of opportunities for personal and professional development, supported by comprehensive training programs and a commitment to promoting from within.

Explore

Discover how Royal Caribbean Group is leading the way in employee satisfaction and guest service, setting new standards in the cruise industry.

The Royal Caribbean Group Advantage

With a focus on diversity, leadership, and professional growth, Royal Caribbean Group helps team members navigate their careers in an ever-evolving industry. The company's global scale and commitment to innovation offer unmatched opportunities for career advancement.

Stay Connected

Join the Team

Search open positions that match your skills and interests. Royal Caribbean Group looks for passionate, curious, creative, and solution-driven team players. SEARCH ROYAL CARIBBEAN JOBS

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the professionals who work at Royal Caribbean Group.

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Learn more about Royal Caribbean Group
Size
10,001 employees
Industry
Hospitality & Recreation
* Ladders Estimates

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